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Sofitel Mauritius L'Imperial Resort & Spa

5.0 of 5
Flic En Flac, Flic En Flac, Mauritius
Hotel amenities
Sofitel Mauritius L'Imperial Resort & Spa
Ranked #6 of 16 hotels in Flic En Flac
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625 reviews from our community

Traveller rating
    351
    164
    71
    26
    13
See reviews for
Families
143
 
Couples
354
 
Solo
21
 
Business
28
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Robertsbridge, United Kingdom
1 review
2 of 5 stars Reviewed 19 May 2013 NEW

Arriving at the airport and not being met by the car that had been arranged is never the best way to start a trip, however, mistakes are made, though, it is not that often that the user is blamed so vociferously. It was only when the email confirmation was put under their noses that they reluctantly accepted it was their... More

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 9 May 2013 via mobile

While nice for relaxing this hotel is not set up for accommodating the business traveler. Pros: nice breakfast buffet, nice grounds, helpful staff, rooms are modern and bed super comfortable. Cons: Internet is very slow (ex: 90mb file on my iPad that downloads in 3 minutes on my pedestrian home network took 90 minutes here), wifi signal too weak to... More

Was this review helpful? Yes
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
13 May 2013

Dear Sir or Madam, Thank you for taking the time to write your feedback on our property on Trip Advisor. We are sorry that your stay for business did not quite meet your expectations and would like to apologize for the slow internet service which caused alot of inconveniences. We have also taken note that you have appreciated the overall... More

Montvale, NJ
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

I had two days of meetings in Ebene but decided to stay down the coast in Flic N Flac. Considering this was a resort, it was still fine for the business traveler. I only had time for the breakfast buffet, which was pretty good, although it could have been set up a little earlier. The beach looked really nice and... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
13 May 2013

Dear Sir, Thank you for sharing your views on our property on Trip Advisor. We are pleased to learn that your stay at our Resort was up to your expectations and that you found our overall service excellent. We look forward to welcoming you again to the Sofitel Mauritius L'Imperial Resort & Spa and thank you again for your nice... More

Dubai, Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 29 April 2013

This place will engrave itself on your mind for the rest of your life!!! We were greeted by our relationship manager and a deliciously refreshing welcome drink. She explained to us all about the hotel and how we should make ourselves feel at home. We had booked the honeymoon suite and it was marvelous!! Their premises stretches for miles, studded... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
6 May 2013

Dear Madam, Dear Sir, Thank you very much indeed for your positive comments on our property on Trip Advisor. We are delighted to learn that your honeymoon was absolute bliss at the Sofitle Imperial and that you thoroughly enjoyed the comfort of the rooms and the leisure facilities proposed at the Hotel. We look forward to welcoming you back again... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2013

The property was expansive and very welcoming! The rooms were amazing and spacious with a balcone and great views. The only downside is that some of them are a far walk from the lobby, so request a room nearer to the reception area. The pool is amazing, the food in the main restaurant is good. They provide a roster of... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
26 April 2013

Dear Madam, Dear Sir, Thank you very much indeed for the nice comments you posted on Trip Advisor on the Sofitel Mauritius L'Imperial Resort & Spa. We are pleased to learn that your stay was pleasant and that you enjoyed the comfort of our rooms, the swimming pool, variety of food and sports and leisure activities. We are very sorry... More

Abu Dhabi, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 April 2013

Arrival was quite smooth and efficient done by Stephanie, we stayed there for a week. The resort itself is nice however it needs some renovation which will take place soon. Wifi in the room had very low connectivity but atleast we could log in finally after calling operator several times and went personally to reception to have it fixed when... More

Was this review helpful? Yes 2
SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
22 April 2013

Dear Madam, Dear Sir, We thank you for your comments on our property on Trip Advisor and have noted all your remarks. We are sorry that the stay and service did not quite meet your expectations and would like to sincerely apologize for this experience.. Your detailed comments will assist us in improving the service and to ensure that these... More

New Delhi, India
1 review
5 of 5 stars Reviewed 12 April 2013

I travelled to Mauritius with my family in September 2011 and had the privilege of staying in this beautiful property for seven days. The location is a little off-track on the far western side of Mauritius. It took fairly good time to drive to all tourist attractions. However, the resort itself is probably one of the most prettiest places you... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
16 April 2013

Dear Madam, Dear Sir, Thank you very much indeed for taking the time to share your review of our property. We are delighted to learn that your experience at the Sofitel Mauritius L'Imperial was very enjoyable and that your found our property stunning and that the services were all up to your expectations. We look forward to the honor of... More

Cape Town
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 April 2013

We went for a romantic holiday in March. Pro: Very attractive hotel and well maintained Rooms are great, spacious, fantastic bed Food is brilliant Con: Drinks are expensive and have to pay for even water Dancing in evening not so great with loads of kids running around - more of a kiddie disco Not much to do if it rains... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
16 April 2013

Dear Madam, Thank you very much indeed for having shared your positive comments on our Hotel. We are pleased to learn that your stay was enjoyable and that you appreciated the comfort of our rooms, MyBed and the variety of food in our Restaurants. We also noted your comments regarding the cost of drinks and entertainment and our Team will... More

Luxembourg
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 April 2013 via mobile

We have spent our honey moon in this hotel. We had a great stay. Staff was very nice. Room clean with a beautiful view. Only small drawbacks would be the evening buffet that become repetitive during a two week stay (but always delicious) and one technical problem in the bathroom that was dealt with rapidly by hotel staff. My wife... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
Google Translation
8 April 2013

Chère Madame, Cher Monsieur, Nous vous remercions d'avoir partagé votre avis très positif sur Trip Advisor. Nous sommes ravis que... More

Mojacar, Spain
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 April 2013

What a lovely place to spend a week. Our room was perfect, very comfy and the view was wondedful. The staff were excellent and very proffesional and friendly. The food was excellent, although we had dinner one night in th Chinese resturant and it wasnt great. My only crititism would be of the pool which needs completely re-grouting and the... More

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SofitelImperial, General Manager at Sofitel Mauritius L'Imperial Resort & Spa, responded to this review
4 April 2013

Dear Sunnysenora, Thank you very much indeed for having shared your opinion of our Hotel on TripAdvisor. We are indeed delighted to learn that you have "found paradise" at the Sofitel Mauritius L'Imperial Resort. and have appreciated the comfort of the room, the quality of food and the service from our Staff. We have also taken note of your comments... More

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Additional Information about Sofitel Mauritius L'Imperial Resort & Spa

Also Known As:
Sofitel Mauritius l`Imperial Hotel
Sofitel Mauritius l`Imperial Resort And Spa
Sofitel Mauritius l`Imperial Hotel Flic En Flac
Sofitel Imperial Hotel
Accor Imperial Hotel
Sofitel Flic En Flac
Wolmar Sofitel
Sofitel Imperial Mauritius
Sofitel Mauritius L'Imperial Resort & Spa Flic En Flac
Address: Flic En Flac, Flic En Flac, Mauritius
Region: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Flic En Flac
#6 Family Hotels in Flic En Flac
#6 Luxury Hotels in Flic En Flac
#6 Romantic Hotels in Flic En Flac
#6 On the Beach Hotels in Flic En Flac
Price range (per night): RM910 - 1,916
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Discover the delights of Mauritius at this luxury hotel, which spreads over 9 hectares of tropical garden on the west coast of the island. Most of our rooms and suites have been fully renovated in a modern Asian decor using natural materials. Rooms are equipped with broadband Internet access and the Sofitel MyBed for ultimate comfort. Pamper yourself at our Asian style spa, enjoy a day at the golden beach, or savour gourmet cuisine in our restaurant and we will make sure you relax in style! ... more   less 
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