We were offered 630 Dhs per night including "Ramadan Iftar", Since they had no proper banking tools to take a print of the credit card, We had to give money in advance! The pool looked filthy. The room wasn't bad but the bedsheets were stained. No minibar in the room and the bathroom is very tiny! The towels are old... More

The list price for a room (120 Dhs/night) is way overpriced. You will easily get a 50 % discount, but even this may be too much. The rooms are comfortable, but the service is poor. The main drawback of the rooms was that the towels were really old and worn. For breakfast we had to ask for everything separately. It... More

We arrived at the Grand Hotel quite late and were fairly tired after a day of walking. The Middle Atlas, around Ifrane, is spectacular and startling if you arrive from the South (green, forests of cedar and oak, mountain lakes). Unfortunately, the accomodation options in the Middle Atlas are a bit limited. We opted for the Grand because of the... More

I stayed at the hotel the first weekend of may and it was terrible. The room, the bath, the bedsheets, the TV... nothing rises above the motel level. Even worst, at around 1 am, the hotel's discotheque started its weekend trance and dance session and that was what drove us( my wife and I ) crazy!! It's a shame that... More

We knew that the Grand Hotel would look better from the outside than the in, but we found our rooms certainly adquate. The hotel had heat in the rooms and hot water for showers, and the rooms were quite large. Beds weren't very comfortable - covered in plastic I think, so you couldn't help but sweat a bit. It was... More

Whilst touring the Middle and High Atlas Mountains with a deluxe walking tour, we stayed at the Grand Hotel in Ifrane. Although we were aware beforehand that the hotel was the best available, I would rather had stayed in Fes and driven there and back for the day. The location of the hotel was excellent. We ate in the hotel's... More

If you liked Fawlty Towers then stay here! Bear in mind that this was advertised as a 4 star SPA hotel We arrived on the 30th of December to be told that the only deals were half board, and the only rooms left were suites. The "special" price for this was equivalent to £190 per person for one night! After... More

i enjoyed the stay in such a charming hotel... my husband and i we're treated like king and queen... the personnel were very professional and they made us feel as if we were VIPs, the suite we stayed at was well taking care of, clean and very comfortable. a Frensh breakfast was served at the exact time we requested it.... More

We stayed on the 10th August 2007 and found no spa, pool or other facilities advertised and paid for. The breakfast was bread, coffee and cake for 70 dirhams, a complete rip off. There was no hot food. We left after one night . We had been promised hot water but there was none during our stay. To add insult... More