The manager was very prompt about sending back an email the evening we were looking for a room. We didn't book ahead of time because we weren't sure what days we would be in Puno. He even offered to pick up us when we arrived in Puno, but we took a taxi from the tourist bus we came in on.... More

We stayed here for 2 nights around a day trip to lake titicaca. It is clean and tidy, comfortable warm beds with HOT showers - major plus. It was cold at night as the windows are like most in South America with gaps. However once in bed its not an issue and the mornings aren't as cold. Getting a heater... More

Nice to have a Peru hotel with a proper hot strong shower, worth staying here just for that. Room was large although we had a pole in the middle of the room. We were in a corner room with two street frontages so it was a little noisy and bright at night, but did I mention the long hot shower

Extremely friendly and trust worthy staff. We only stayed one night, left our luggage (incl. a laptop) in their luggage locker and they kept it safely until our return. The staff offered full assistance in travel arrangements. The room was clean and comfortable, the location quiet. The breakfast buffet good. Highly recommendable place!

Great location it's only several minutes walk to the main street and the square. It's a hotel with several floors without elevator but the staff would carry your luggage up and down so it's no problem. The place is not a modern type with great decor but it's clean and tidy and the shower was good and they have hair... More

This hotel is in a great central location. The rooms are a good size although they feel quite chilly and the walls to the adjoining rooms are very thin so it can be noisy too! There are heaters available on request but they are too small to be of much use. The showers are nice and hot but the bathroom... More

I really appreciated the wonderful service here. I arrived in Puno after a 10 hour bus ride and feeling feverish. They immediately offered me tea. Because I didn't feel well, they changed my room from the 5th floor to the 2nd so it would be easier for me. When I found that my temperature was very high, I asked them... More

Elmer and the staff were fantastic. We negotiated a great deal when we arrived and stayed a couple of nights. Elmer showed us several rooms and we ended up taking one on the second floor, a good choice while we were still acclimatising. Our luggage was taken up the stairs for us, breakfast was really nice, the room was not... More

Excellent location in the center of town, great service, including providing portable heaters for our rooms, calling taxis for us, and providing a delicious breakfast each morning. Outstanding value for the money.