Very friendly staff who arranged collection from our bus (free) and transfer to airport (80 soles in private taxi). Clean comfy room with heating - definitely needed for Puno nights. Plenty of hot water in the evenings (not much in the morning). Excellent breakfast from 6-9am. Unlimited tea and coffee all day. Computer on each floor with internet. Good value.... More

The staff of this hotel offer excellent service without ever being "pushy". They picked us up at the bus station, our room was clean and comfortable, there was free tea and mate on our floor, the breakfast buffet was the best we had in our travels. And breakfast starts at 6am! Great for coffee addicts like me. The staff got... More

Staff are friendly which is great and they arranged for pick up from the bus station as we arrived from Arequipa. However, on the day we arrived, they said the bathrooms couldn't work and we were moved to nearby Helena Inn for a night before checking back in the next day. We stayed a total of 3 nights. They were... More

What to say? Free pick-up from bus station, lovely and helpful staff, huge and spotless rooms, safety box and WiFi INSIDE the rooms, a breakfast which is better than most we saw in the rest of Southamerica, wide variety of excursions and and and... The best thing: it is all very affordable!

We stayed here at the end of October for a couple of nights. We were on a month-long trip and this was one of the better places we stayed. The staff was excellent. Very helpful. The front desk lady helped us send out our laundry, book our Lake Titicaka family home-stay tour and our bus into Copacabana all for good... More

We stayed here for two nights. Great value for money. Rooms clean and comfortable.Free tea and coffee on each landing. Buffet breakfast with eggs. Just 5mins from the main square. I would recommend it to anyone.

What to say about this hotel, Only stayed one night (was supposed to stay 2 - will get to that) and from the moment that we were picked up from the bus terminal, we knew we were on to a good thing. The guy from the hotel was at the bus station as our bus arrived from Bolivia, and promptly... More

Don't be put off by the dingy little street the hotel is located in, as our experience of the San Antonio Suites was truly a wonderful one! It is literally two blocks from the Plaza de Armas and probably ten minutes walk from the massive super market located in the shopping district. If you are arriving by bus, go outside... More

I cannot rave about the staff enough. They are the friendliest and most helpful people we have come across in an extremely long time. Anything we asked about (tours, bus tickets, laundry, water etc) they had an answer for us within minutes. And everything was arranged without us having to do anything, all at a great price. The breakfast is... More