pros: super helpful staff (helped us arrange shuttle to airport and uros/taquile island tours at a good price), great wi-fi throughout hotel with computer available in lobby, great breakfast buffet available starting at 6 am with eggs and sausage daily, not too far from Plaza de Armas/walking street (but others are closer). cons: not very clean - comforters have never... More

Mosoq Inn is a nice and clean hotel. Breakfast is good. Located in the centre of Puno, easy walking distance to the Plaza de Armas. More

When we first drove into Puno, we were quite sceptical as the city looked really dirty and not safe at all. But, arriving to Mosoq was a nice surprise! Lovely and large room, nice reception and the staff was incredibly helpful. The water in the shower was not reliable, but this is a problem in Puno in general, as I... More

We arrived in Puno with a very sick friend (altitude).. the staff got her tea and helped her up to her room to rest, then helped me get to a pharmacist to get some drugs they recommended. They continued to be helpful to me and all the guests I traveled with by booking a Lago Titicaca trip for us, helping... More

Good place to stay in Puno. On the plus side the service is great and the WiFi worked great in the Hotel rooms. Fairly close to the shops by the Plaza. Unfortunately our rooms weren't as clean as we had hoped. Carpet is old and beds seem a little old as well. Price was good but I'd probably pay a... More

I booked this hotel on line after my first choice advised they had no vacancies on the 2 nights I requested. What a great surprise this hotel turned out to be. The room and bathroom were large and tastefully decorated,though the bathroom door in our room did not close properly. The staff were all constantly beaming as though every guest... More

I am surprised this hotel won a Travellers Choice award. For great customer service I would agree. The rooms were just average, a little outdated. For the price I would recommend this hotel. It was a comfortable stay. Breakfast was decent. Staff help you with anything you need. I would recommend this hotel. We ate every meal at Mojsa Restaurant... More

The hotel was very clean with hot water and fast wi-fi. What set the hotel apart was the excellent service that we received. All my emails were returned promptly. The hotel organized a private tour for us that was flawlessly executed. The breakfast buffet was very nice. We lost track of time while we enjoyed the buffet, and always missed... More

Nice hotel, just a short walk away from the main square. Large rooms and huge bathrooms - both basic and clean, and lovely breakfast included. The room gets fairly cold at night and even though a heater is provided, unfortunately, it is not enough to sufficiently heat up the room. However, this is a problem common to all the hotels... More