A gorgeous hotel - staff very welcoming, room always spotless, lots of little extras if you upgrade to executive suites. It's a little bit of paradise in a jungle of a city - will definitely stay again. My only complaint - couldn't get the air conditioning cool enough :(

Location: I stayed at this hotel last week. It was my first trip to Manila. The hotel is just opposite the Greenbelt shopping malls - high class mall. Next to Greenbelt is Landmark Mall, another shopping mall. Main Lobby: The hotel is currently under stages upgrading and renovation. The lobby area is huge. The moment you arrived the main entrance,... More

excellent hotel, nice location must stay. you get eveything you want near the hotel, just opposite the hotel is greenbelt mall 3 ., good staff. wifi is free if you are staying in the hotel all to all very nice stay

Stayed overnight in this place recently. Very nice 5 star hotel. Pleasant staff. Very nice room. Best thing about this place is the location. Perfect for Makati Greenbelt area. Parking is free to residents. Dissapointing that wifi is not free.

From the minute we arrived until we left, treated like royalty! The staff, and there were plenty of them, could not have been more attentive and accommodating. The room was a delight and a bed as comfortable as you will find anywhere, although perhaps we had a queen size rather than the expected king size... No matter, this was a... More

The hotel has just been refurbished although not all guest rooms have been finished. When booking, make sure you ask for a renovated room because the old rooms are certainly not anywhere near the five star standard and really let the hotel down. I stayed in an old room recently, and if I didn't know that all rooms were being... More

I have stayed here many times during the last eighteen months during most of which time the hotel has been undergoing a programme of refurbishment. Whilst it is understandable that hotels need to be upgraded, the noise disruption on this recent visit was unbelievable. On check in I was invited to pay for an upgrade to the Club floors, I... More

My husband and I stayed here for 4 nights. There was some hotel renovations going on during our stay, but they left us a note telling us when there may be a disturbance due to the renovations, and to be honest we were out and about exploring Manila for most of the days so we didn't find that the renovations... More

New World Makati is currently under renovation, so it seems understandable that a couple of their elevators are old, while the rest are sparkling new! Staff is warm and accommodating, food for events is diving, and the buffet of their restaurant is pretty comprehensive (with huge pancakes and waffles available, yum!). I can't wait to see the full transformation, and... More