Great location. Superbly hygienic rooms. Rarely get to see such great central air-conditioning. Good food Very well laid out gym with latest equipment All in all, an excellent experience. Would stay here always in future, whenever visiting Makati More

This is a very wonderful hotel in the middle of Makati. The hotel is beautiful and the service is great. We had afternoon tea in the lobby, which was packed at all hours of the day. It was nice to be serenaded by a string ensemble up in the balcony. The pool area is also very nice and relaxing, but... More

This hotel would have been better if they won't allow Prostitutes to wait for their clients in the lobby and while waiting would still be in the look-out for future customers. My husband just went down to get some change from the front desk and guess what, he was handed some pictures,home address,phone number and spoke to a prostitute waiting... More

I booked a premier suite for 2 nights and when i got there around 3pm i didnt have the room quickly because its not yet available they said. And so we waited at the lobby then the receptionist came to us and gave us the key card and also told us sorry because of the delay and a complementary room... More

I have stayed at this hotel several times over the years and was pleasantly surprised when the desk recalled my old address from previous booking. The room I had was very good. Well maintained and clean, with first class fixtures, such as an all-marble bathroom with separate walk-in shower. The wifi connection was included in the room rate and worked... More

1. lots of bed bugs - i have to call house keeper 5 AM because i cannot sleep the whole bed is very itchy and I end up sleeping at the floor. The following nights were OK after that incident. 2. read carefully your bills - I end up paying for an imported beer for 650PHP which I have never... More

We split our time on this trip between the Pen and Sofitel. Both were lovely. The Pen is a bit fancier and has slightly better service. Also closer to the various shopping opportunities in Makati and Greenbelt. However, I have to say that if you want to lounge by the pool the Sofitel was better for that as hard to... More

I've been here many times over the years business and not. Stayed a handfull of times and meetings plenty more. This time I noticed some improvements. Decor upgraded. The room was much cleaner as usually we had to call for mold removal. The food options now have healthy choices to include vegetarian and vegan, loved that. The staff were really... More

An old Hotel with charm. Close to everything in Makati. The deluxe room was not all that deluxe. No couch what a shame. The room was clean with an excellent view.The buffet breakfast was one of the best in Manila. Friendly staff. Would stay again. More