I booked this hotel based on the photos in the internet. I arrived in the hotel with big disappointment when I see our room in actual as the room is OUTDATED, OLD FURNITURE and BATHROOM is very mouldy. I asked the housekeeping to change the linen of our bed as it looks dirty white with several stains on it. The... More

The staffs of this hotel is very friendly and efficient. They're easy to deal with and most requests are address in a timely fashion. it's just a 7 story building and it's old but rooms are comfortable, clean and newly refurbished. They have a tiny pool at the roof deck which badly needs expansion. They offer buffet breakfast in the... More

The pictures looked nice beforehand but this hotel is a little worn out and tired. The room carpet was smelly and even felt a bit wet under the feet. The aircon was quite loud. There was construction work going on outside the hotel (daytime only though). However the staff was very friendly, smiling and welcoming. The breakfast was good, the... More

We stayed in the hotel for 3 nights. Service was good and we were accommodated accordingly. Staffs always wore their sweetest smile and greeted us whenever we enter the hotel. One thing I noticed of was the scent that welcomed us as we enter the hotel. It's a good smells as if it entices and invites each guests to come... More

The hotel porter working on December 23 in the evening was really service minded, charming and helpful. Good English and kind. Too bad we never got to tip him before leaving, but I hope the hotel management will notice how bright he is. I wish him great success in life. I had a good impression of the hotel in general,... More

The Grand is a little tired, but the service and accommodation was fine. Breakfast was excellent and the location toMalls and the city centre is fine. Get a driver and van for one day for about 1500 peso for 3 hours. Well worth a drive to see the sights and 500 Peso to get to the airport (. 30 mins).... More

this will be my first time not to appreciate the place i stayed for a couple of days. yes the location was nice more accessible to malls. 2 things that disappoint me when i get inside the room first is the awful smell like it has been abandoned for years. And the breakfast food was surprisingly not good. guess they... More

Not in the best location but getting a metered cab not a prob. Cost P100 to SM City and less to Ayala. P100 to Downtown and slightly more to tops so not too bad. Can walk to Robinson, 20 min. Very friendly staff, counter, door and restaurant. Limited breakfast buffet but decent local food. Free wifi.

It has been at least 2 or 3 years since I last stayed ath the Cebu Grand Hotel. Since that time, they have renovated the lobby, rooms and restaurant area. Looks much better now than then. Our check in was very smooth, everything was completed in advance and only needed to sign the form. My wife and I stayed in... More