Stayed 2 nights here in April, and needed to at the venue for business. Good - Rooms older but clean, Location, Check in and out, and the size of the rooms. Bad - Food was not good, and neither was the restaurant service. The shops downstairs selling fake designer goods, Overall its ok for a night or two. More

Had requested a non smoking room, but was instead given a smoking room.Upon complaining, was promptly assigned another room on the non-smoking floor; the only downside was that the room was slightly smaller and an older style analogue TV. The room itself was well appointed with a huge marble bathroom, complete with bath, the only downside was the toilet was... More

After spending some time at The Shangri-La, and at Crimson Resort and Spa I must have gotten spoiled. -The rooms were actually better than I expected from some of the pictures. -Service at reception was very poor compared to what I had been used. Philippinos tend to be so kind and welcoming. The girls who checked us in were definitely... More

I have been staying at the Waterfront Airport Hotel and Casino Mactan for a few years now, and it is my final stop before I fly out of Cebu when I return back to Australia, because it's a great way to end my trip in Cebu, so I always choose to stay there on my last night in Cebu. First... More

We booked 2 rooms at this hotel since we were travelling from the US. However, we had to cancel due to a death in the family. We spoke to the front desk on the phone and we were informed that we can cancel the reservation but the refund will take 2 to 3 MONTHS to process. We were OK with... More

I stayed in this hotel for 6 nights during the month of November 2011 because it was convenient to the airport. My experience overall, was very good. The staff was very friendly, from the front desk to the elevator attendant to the buffet staff. I was treated with respect at all times and every request that I asked of the... More

Having a hangover on our stay in Waterfront Cebu, my wife and I decided to stay at Waterfront Airport Hotel before flying back to Manila. The ambience of this hotel is almost the same as Waterfront Cebu although a little bit smaller. A good place to stay although the only thing good in this hotel is that it is just... More

As we had a 7am departure (5am check-in of course) and a 6 year old kid we decided that we'd stay as close as possible to the airport. The location is ideal - just a couple of minutes walk. Otherwise, here's our experience. Tried to check in at 2pm after a 4 hour journey (boat and car) from Malapascua, Room... More

I am now staying in this hotel - staff especially in front desk not very helpful, wifi in room is ok, but that at lobby is not - they have the most complicated user name and password system that doesn't work efficiently. Once logged off or changed to another device, e.g. Iphone to ipad, previous user name is no longer... More