This is supposed to be the best hotel in Russia. It's certainly very classy. The breakfast buffet is amazing, shame about the pianist playing cheesy music while you're eating it. Restaurants are good but much overpriced. The most disappointing aspect was the reception staff. They didn't seem to be interested in their guests' needs and any request for service (perish... More

The Grand Hotel Europe is in a wonderful location, right on Nevsky Boulavard, steps from the Russian Museum, the Church on Spilled Blood, the St. Petersburg Philharmonic and Mikhailovsky Theater. The staff are extremely attentive and the level of service is excellent. I had a very nice stay, but I just came out of the experience feeling like the hotel... More

We went to St.Petersburg 1 month ago for our 5 year anniversary. Everyone has told us that Grand Hotel is by far the best hotel of St.Petersburg and they were absolutely right.The location is great being in the center of the city and at a walking distance from everything you should see in St.Petersburg.We were upgraded to a junior suite... More

Great location and impeccable rooms. Much larger than you think. The eateries are VERY overpriced, do yourself a favor and venture out for meals. There are 2 very nice breakfast places out the door and to th double right. One is a PIZZA? Place where people are drunk at 6 am, but great coffee and local color. Another block to... More

For one of my last birthday vacation, I wanted to experience one of the 50 top palace hotels of the world. Each night here costs you one week in an average hotel (and I decide to stay 3 days!), but you have to do that once in your lifetime. I will never forget it, nor regret anything. I even took... More

We stayed at the Orient Express in St Petersburg last year for 3 days. Everything was really very nice. Standard rooms are not that specious but have all amenities of a 5 star hotel room. Breakfast was great and service was excellent. Overall we had a great experience. More

Our family of four had a fabulous stay at this hotel for 6 nights in March. Their concierge department took fabulous care of us, arranging a fantastic guide for our sightseeing, and the meals in their restaurants were all wonderfully memorable and delicious. The single roses presented to my daughter and me after the glorious Sunday brunch were so sweet... More

Rooms, Staff, Language Skills, Meals, Price. All was excellent. More

HighLy recommended with excellent services, English speaking stuff, breakfast with live piano and amazing selection of foods ! It's recommended also for honeymooners due to the romantic atmosphaire it has. I have dinner in the Italian rest located in the hotel and it was pretty good actually, far better than the majority of the Italian rest. In central Europe! More