Frankly speaking Makkah and Medina 5 stars hotels are not that WOW like other hotels around the world, i believe people should expect the same treatment and the same outstanding service in those holy cities due to many reasons... Al Muna Kareem location is very good, upon check in the receptionist showed a warm welcome and a nice smile and... More

Location. OK not bad Food. Terrible I had to bring my own sauce for the salad coz guess what they don't serve it. Food quality is very poor n tasteless. Waiters are very rude, telling me to fetch a cover for myself instead of serving me. Restaurant. Open on the whole hotel, my room smelled food all day long being... More

I am currently on my second night of 5 at the Radisson. We arrived very late about 1am extremely tired with my wife and 5 kids. Bell man came straight out and unloaded our luggage. At reception there was a very pleasant brother by the name of seerag. Check in was swift. Slight problem was that I was expected to... More

I stayed there in the month of April in 2012. We loved the stay as it was near the mosque which fulfilled our purpose of visit. Staff was very helpful. Really no complaints. Anyone coming for pilgrimage, I would really recommend you all to stay here as you wouldn't find much crowd around the hotel and every thing is available... More

Had a 5 night stay here. Room we got was terrible and small. Got given a better room as we are gold elite club carlson members. But had to almost argue to get tea/ coffee facilities and water into room. Reception staff are lousy almost rude and look down at you. The location good and breakfast way below standard. The... More

After a problem happened with me at this hotel .. the general manager Mr. Naser .. and the operation manager Mr. amall also Mohamed assistant HK .. they solved the problem in an appropriate way and been following daily with me that i am spending a good vacation and recieving the beat service .. thank you guyz . u are... More

Firstly don't be surprised if you are literally thrown outside the hotel and rushed to take your luggage by the Taxi driver. This is because most hotels in Madinah has on drive- in. This hotel has the lousiest reception. The concierge is extremely small and again the staff lack western etiquette. Our room was a suite consisting of two connecting... More

I have just stayed at this hotel for 2 nights during my visit to Madinah. This hotel advertises itself as five star but at best it is probably a 4 star hotel (no comparison with Madinah Hilton or Madinah Oberoi for example). As others mentioned it is good location in Markazia (central area), third row of hotels from Prophet's mosque... More

I must say that the radisson was not my first choice, I booked pretty late and hence it was my second choice. The location was the most important factor. I travelled with kids and it was a good 5 minutes walk to Haram and direct to the ladies entrance which was a bonus. Check in was pretty quick, we had... More