Do not stay at this hotel. The hotel staff are rude and incompetent and they lie. We arrived in the afternoon. Our rooms were not ready. The manager on the front desk kept saying come back in 10 mins it will be ready. When we went back the room was not ready. This happened several times. Eventually he said the... More

This hotel is excellent.its about a 2 minute walk to the haram.The setup of the hotel is definately world class and the rooms and modern with aircorn.Well worth the the price.I would definately visit again.The food was also good and the staff were friendly and helpfull.

Service at the Hayatt Hotel in Madinah said to be a 5 Star Hotel was very poor. The Reception Desk primarily serve people who speak Arabic. Even though you stand in front of them and virtually beg for assistance. The room was supposed to hold 4 people in my opinion it would be tight for 2. Housekeeping was pathetic at... More

I enjoyed my stay in general at Al Madina special at this hotel, rooms was nice, location is great it was 5 minutes walking distance away from the holly mosque of prophet Mohamed PBUH. Breakfast was good, staff was helpful specially Ayman from reception, I really recommend this hotel.

Hayatt international ,-not to be confused with the Hyatt group of hotels-is a convenient place to stay in the holy city of Madina. It;s in the city center within walking distance to the Mosque complex. We - a senior couple with our son-had checked into the hotel from Mecca after the completion of our umrah pilgrimage.It was a family room... More

very very good hotel. i travelled in november 2011 in haj. location is good and near from haram. rooms very clean and luxury. staff is helpful . specially in the restaurant . food very tasty and variety is good. but the only bad thing is wi fi not working in rooms (only in lobby ). over all very very good... More

The only advantage of this hotel is the location. It's only a couple of streets away from the Masjid Nabawi. However, they have a very poor lobby, very unfriendly front desk staff, the rooms are a bit stuffy and HOT! Internet covers ONLY the tight lobby area. Food at the restaurant is rather poor and undercooked! Oh! The list is... More

I have stayed at the hotel during my Umrah trip last week (April 12-17). The stay was very good. We were in a tripple room. Rooms are not spacious but enough for 3 ppl. Bed are 1 meter wide. Rooms were very clean and bathroom was very good. the hotel is on the 3rd row to Haram, at a walking... More

The place is good for accomodation but staff is rude and non professional. They make excuses to avoid credit cards.