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Grand Hyatt Guangzhou Hotel Reviews, Guangzhou

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All 2,046 Guangzhou hotels

Grand Hyatt Guangzhou

5.0 of 5
No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Hotel amenities
Grand Hyatt Guangzhou
184 traveller photos
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89%
Ranked #12 of 2,046 hotels in Guangzhou
4.5 of 5 stars 439 Reviews
Most recent review
“Good Buffet but a bit expensive”
4 of 5 stars Reviewed 11 June 2013
Pimpatai Bangkok, Thailand
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439 reviews from our community

Traveller rating
    202
    187
    45
    3
    2
See reviews for
Families
12
 
Couples
15
 
Solo
25
 
Business
124
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bangkok, Thailand
Reviewer
3 reviews 3 reviews
“Good Buffet but a bit expensive”
4 of 5 stars Reviewed 11 June 2013

It was the Hyatt style, creative designed open kitchen, lots of cooking demo, choices of pastries and spacious seating arrangement. Good service. Beautifully done. But it comes to RMB 388 + 15% for lunch is a bit pricy.

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See 2 more reviews by Pimpatai for Guangzhou
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
12 June 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Austria
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Great rooms and service. Annoying playback singer in the bar”
4 of 5 stars Reviewed 28 May 2013

Great rooms, absolutely perfect service and amazing breakfast. For a hotel in this class you could actually expect a live pianist and an actual singer, or just some nice background music.. But PLEASE, change something about this annoying playback "singer" showgirl in the hotel bar, every night the same few songs, and way too loud to have normal conversations in... More

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ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
2 June 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Never again”
1 of 5 stars Reviewed 28 May 2013

We left after the 1st night spent stay in the hotel, we arrived around 10:00 pm checking in took around 45 minutes , and once we got into the room it was freezing and the heater has some problems so they sent someone to fix it around 1:00 in the morning so around 3 hours after we mentionnned the problem... More

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ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
2 June 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Antwerp, Belgium
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Top hotel, but pricy...”
4 of 5 stars Reviewed 27 May 2013

Very beautiful hotel in a newer part of the city, located near the Canton Tower and a very large park. Rooms are spacious, clean and up to date (Ipod dock, in-room wifi, ...). Open bathroom with nice large shower. Separate toilet. I stayed at the executive level, which offers the use of a separate lounge for breakfast and aperitif. I... More

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ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
2 June 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Newcastle - UK
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
“Need to watch pricing - getting a little silly.”
4 of 5 stars Reviewed 19 May 2013

Hi, having stayed here a couple of times a year for a good while now, I have noticed that some of the prices are starting to get a bit crazy. The buffet seems to keep finding excuses to increase prices. Expect to pay about £10/$16 for a bottle of water. A basic burger for lunch is £15/$23. Everything gets a... More

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See 5 more reviews by Eatmyshoes for Guangzhou
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
20 May 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. Because the Canton Fair so the prices will rise, not just Grand Hyatt Guangzhou. Upcoming we have a series... More

Brisbane, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“An amazing stay”
5 of 5 stars Reviewed 16 May 2013

We stayed here for six nights and loved the place. It was so clean and tidy and the staff were wonderful. We all felt so safe and well looked after. The rooms are big and spacious with king beds. There were always staff out the front to help get a taxi, and the concierge would write down in Chinese where... More

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See 2 more reviews by Janne B for Guangzhou
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
20 May 2013

Dear Guest, Thank you for choosing Grand Hyatt Guangzhou as your home away from home during your visit to the city. We are delighted to learn that your stay with us was overall enjoyable. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Guangzhou, China
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Beautiful Hotel!”
4 of 5 stars Reviewed 10 May 2013

We are local GZ so we regularly go there for the steak restaurant (best in GZ), the buffet (biggest variety) and the spa. The décor is stunningly "Modern Chinese" and the view overlooking the Promenade is pretty good. I always have great experience there though my husband didn't like his masseuse last time he was there (her long nail scratched... More

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See 16 more reviews by Minnie Y for Guangzhou
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
15 May 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Great service!!!”
5 of 5 stars Reviewed 19 April 2013 via mobile

The service is great. I had troubles with the internet and mr Saurbah Mishra, the chief of concierge helped me. The staff are so helpfull. I recomed the hotel to every body. The people with high standards of service should try the hotel.

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ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
23 April 2013

Dear Guest, Thank you for choosing Grand Hyatt Guangzhou as your home away from home during your visit to the city. We are delighted to learn that your stay with us was overall enjoyable. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Guayaquil, Ecuador
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Good place to stay if going to Canton Fair”
4 of 5 stars Reviewed 18 April 2013 via mobile

While all hotels at Canton quote you exesive rates, this 5 star hotel gives you a good rate, for good service, and location, 20 minutes from the fair with a shuttle the hotel provides, good steak restaurant where you can eat great australian steak, the dinner buffet its not to good.

Was this review helpful? Yes
See 2 more reviews by BarciMaru for Guangzhou
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
23 April 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We look forward to the pleasure of welcoming you back to Grand Hyatt Guangzhou in the near future. More

Singapore
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Nice Business Hotel”
4 of 5 stars Reviewed 10 April 2013

I was there for 3 nights, overall, the feel was good. This is my 2nd time staying in this hotel. The room & toilets are always cleaned well. The bed is very comfortable. The view from my room, both times, were great. I had all my meetings in the hotel, breakfast, tea & dinner. The food was good. Compliments to... More

Was this review helpful? Yes
ghgz, Manager at Grand Hyatt Guangzhou, responded to this review
16 April 2013

Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Guangzhou. We would like to take this opportunity to express our appreciation for your valuable suggestions and constructive feedback. We will give your valuable advice feedback to relevant departments.We look forward to the pleasure of welcoming you back... More

 
 
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4.5 of 5 stars 439 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Top floor” (8)
  • “Canton Fair” (5)
  • “Hotel room” (4)
  • “Breakfast buffet” (3)

What travellers search

  • grand hyatt buffet
  • owner for grand hyatt guangzhou

Additional Information about Grand Hyatt Guangzhou

Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 2,046 hotels in Guangzhou
Price range (per night): RM667 - 1,054
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Grand Hyatt Guangzhou Hotel Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Guangzhou Hyatt

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Grand Hyatt Guangzhou
No.12 Zhujiang West Road, Pearl River New City, Tianhe District
Guangzhou 510623
China
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