I stayed here for 4 nights in March 2013, on business. The hotel is clean, smart and efficient. Rooms are well presented and of a decent size although not huge. Meals are fine, with a good buffet selection of Chinese and international foods at all meals. The in-house Italian restaurant is also pretty good.

I have been in this hotel twice, it is kind of old, but the location is the best! There are many restaurants and shops close to the hotel. All the high end stores are in next to the hotel and it right next to my favorite restaurant in town (Sultan).

I've stayed at the Baiyun before because of the location and for the convenience during the Canton Fair. They hike up the rates about three or four times during the Fair, but that's true for all the hotels in Guangzhou. The front desk accidently charged a $400 USD deposit on my credit card. There was a huge cockroach in my... More

We stayed in this hotel during the Canton fair Oct 2012. The hotel was situated in the best location, close to shopping malls, shopping streets, and restaurants. The service was outstanding. I asked for a king size bed, but they only had a twin beds, which turned to be OK, in fact larger in size and the beds were large... More

I like this hotel because of its reasable price, its very old hotel in gaungzhou but redecoration, costs less than 700rmb you can get the business suit but its not bad, the size is even bigger than Garden hotel, if you are shopping enthusiast, you will be happy arround it.

Service was ok, food was ok. The room was clean and the room is tidy but it's needing improvement. We've stayed for around 5 -6 nights, not all together. We've stayed 2 days, then left for Hong Kong then returned back to Guangzhou for a bit before heading out to Beijing and Shanghai. We only stayed because we had a... More

I had stayed there twice on my business trips. Excellent location as it's only a few minutes walk to the Taojin metro station. Rooms are clean and comfortable. However, services need to be improved a bit. Check-in was always slow and last time it took 15-20 mins... At my last stay, standard rooms were full and we got upgraded to... More

I stayed on June 27 for few days, being repeat guest to hotel as only reason to be there. Hotel is good, specially restaurant and pool area. Housekeeping staff is also nice, however In Room Dining and front office team needs to be trained for better guest services. Check in and check out took a while and they didn't had... More

It's more like 3 star hotel than the 5 star rating would suggest. The service was rude and totally unhelpful. Plus it's expensive for what it is. It's not the worst hotel I've stayed at, but it's the worst claiming to be a 5-star hotel.