Got off to a bad start at this hotel with the slowest check-in I have ever encountered. No apologies offered for the delay of at least 15 minutes - training issue. The porter, on the other hand, was very efficient and friendly. The room was hot and stuffy and airconditioning seemed to be ineffective. Location good for walking to nearby... More

We we upgraded to a suite which was lovely. the room service was wonderful. I have no idea of the cost but the suite was greast as we were tired from travelling More

Great location in the center of Kunming. Lake and park just next door was excellent. Hotel looks good from outside. Unfortunately, it is not good from the inside - no maintanance First room had several problems-no A/C, shower that sprayed all over the room, light fixtures broken, windows that did not open. Saw two more rooms - just as many... More

Date of stay: 30 april 2012 Type of room : superior queen room Bed : queen size: clean and comfy Bathroom : clean and functional: bath + shower+ all necessities (toothpaste, toothbrush, shampoo, ect) Environment: next to green park - quiet at night - we slept well. Services: wifi- tv- visa Price : 84 euros for the night More

We had a very short stay – just a stopover night before our morning flight to Tengchong. The check-in process was efficient and the front desk receptionist was pleasant. The bellboy was also very polite and recommended us to book a taxi for our morning departure. As the price differential between a metered-taxi and the pre-booked one was not significant,... More

We stayed at the hotel for only 1 night. The check in was extremely slow and after requesting a non-smoking room was allocated a room that reeked of smoke. The room was a good size however it was evident that this is an old hotel that has not aged well. The cherry on the top was that the shower broke... More

We stayed at the Grand Park Kunming for two nights, it was a very nice beginning to our one week trip in Yunnan. The rooms are clean and comfortable, and the location is very central, just across from the Green Lake (Cuihu) and walking distance of several restaurants/cafes. The only disappointment is that the pool has no water! In any... More

We were very happy with the cleanliness of the room. The room was spacious, the beds were comfortable and the housekeeping service was good. We liked the breakfast buffet spread the only drawback was that a number of empty food trays did not get replenished at all and that left us with very limited choices. The location of the hotel... More

We recently stayed here on our way to Dali and were extremely disappointed with the service offered by a supposedly 5 star hotel. Whilst we have learnt not to necessarily believe the ratings given in China, we certainly expected more. Upon check in we were told that 1 breakfast would be provided though there were two of us. Upon complaint... More