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Crowne Plaza Hangzhou Xanadu Resort

4.5 of 5
No.3318 Xianghu Road, Wenyan Town, Xiaoshan District, Hangzhou 311258, China
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Crowne Plaza Hangzhou Xanadu Resort
Ranked #21 of 1,544 hotels in Hangzhou
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131 reviews from our community

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maryland
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 7 May 2013

I really enjoyed this hotel because it had room and was well appointed. The best thing about this hotel was the bathroom...it was mostly glass and had a shade that came down for privacy! Additionally, there was a nice park in the back and front of the hotel for walking enjoyment. The breakfast here was enjoyable as well.

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Spokane, Washington
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 7 May 2013

We are sure this is a very nice place. We had been given a room in the furthest building. My husband has problems, and didn't see any problems as they had a golf-cart shuttle. shuttle. BUT didn't have a driver. Finally given a room next to main building. We were going to go eat....but the hall to there was closed,... More

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betty f, Manager at Crowne Plaza Hangzhou Xanadu Resort, responded to this review
9 May 2013

Dear sitkasky , We appreciate your time and comments about your stay at Crowne Plaza Hangzhou Xanadu Resort ,and sorry for any inconvenience during your stay due to our engineering maintenance project, as a resort hotel ,we are quite spread out , rooms and restaurant are not in the same building ,in regards to your experience , we will pay... More

Piedmont North Carolina
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 15 April 2013

This was my first trip to China and I traveled with a group, so this hotel was selected by an agency. The room was spacious and, though not new, had been updated. The bathroom was quite nice with an excellent shower with two heads (rain style above, European on the wall). Linens and toiletries were excellent quality. This hotel is... More

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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 March 2013

We are in the 8th day of our 9 day tour of China. We stayed in this hotel for one night after a long day of sightseeing and shopping. We are a family of 4 with small children and this hotel offer a very comfortable rest and relaxation. Again, we were too tired to try the swimming pool as the... More

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See 2 more reviews by adhp02 for Hangzhou
Atlanta, Georgia
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 13 January 2013 via mobile

Stayed for 3 nights Jan 6-9 and was pleasantly surprised , although the ground was covered with snow, the beauty of grounds were unlike I have ever scene in China. The lake and beautiful swans were an extra bonus. The rooms were large and comfortable , and extreme nice by China standards. This occupancy seemed very low, but I think... More

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Qingdao, China
Top Contributor
69 reviews 69 reviews
41 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 December 2012

Happened to select this by chance due to the requirement of a quiet friendly place for relaxation and rest. Was greatly relieved that the choice was upto the expected objectives. Checked-in around midnight for two days stay.....staff were ready with my bookings, an upgrade, a lake-view room that was earlier misplaced due the upgrade was immediately corrected to an upgraded... More

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See 3 more reviews by VAS1586 for Hangzhou
Bedford, Texas
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 November 2012

Older hotel with many modern conveniences. Room furnished with beautiful "dark cherry" furnishings. Modern, western-style bathroom. Plenty of hot water for shaving and bathing, and bottle water furnished free for making tea in room. No problems with electrical or internet service. "Best" breakfast in buffet-style, offering wide selection of oriental and western food. Easy to eat quickly and get on... More

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See 4 more reviews by Friend_of_IEEE for Hangzhou
Dallas, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 18 November 2012

Our tour group flew from Beijing and came here before going to Shanghai. It was a welcomed day of slower pace. The hotel is picturesque with the swans and ducks floating by and fireworks at night. Breakfast was very good. The next day we went to the tea plantation and saw the highlights of the town and the new projects... More

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Connecticut
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 November 2012

We were on a tour the week of 10/21. This was our third stop. This resort was gorgeous. The room was extremely elegant and comfortable. The breakfast was very nice, the view from the dining room was lovely. The hotel was quiet, clean, well appointed. The grounds were flawless and looked so relaxing. This was a quick stop so we... More

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Malaga, Spain
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 October 2012

Good room - clean, good amenities. Poor selection of foreign language channels on TV, No wifi in rooms so cant use your smartphone. Nice location on Lake very well looked after. Buffet breakfast only average.

Was this review helpful? Yes 1
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Additional Information about Crowne Plaza Hangzhou Xanadu Resort

Also Known As:
Sofitel Xanadu Hotel Hangzhou
Sofitel Hangzhou
Accor Xanadu Hotel Hangzhou
Hangzhou Sofitel
Address: No.3318 Xianghu Road, Wenyan Town, Xiaoshan District, Hangzhou 311258, China
Phone Number:
Region: China > Zhejiang > Hangzhou
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 1,544 hotels in Hangzhou
Price range (per night): RM333 - 538
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located in Wenyan Town, near the junction of the Qiantang, Fuchun and Puyang Rivers, the Resort presents an idyllic natural environment and incorporates the Xiang Lake tourism area, an official venue for the World Leisure Expo 2011. Hotel covers an area of 94,000 square meters; forested 28,221 square meters. Situated by Tiger Mountain, the hotel has its own Swan Lake, where the Swans, Ducks and Mandarin Ducks are dwelling. In the hotel, you will enjoy the natural beauty away from the modern life. Having a meeting or on a trip – whatever your purpose is, our hotel will provide every convenience to guarantee your trip is a success. Our hotel can be used as an extension of your office. We have 301 distinctive rooms, including 19 suites, 62 Crowne Plaza Club rooms. All rooms are well-designed with the minimum size of 40 square meters; some rooms even have a feature balcony for you to enjoy the stunning view of the lakes and mountains. Zest CaféZest Café located on the first floor of Conference centre, the elegant and stylish lake-view International restaurant, you can order exquisite food delicacies cooked by our hotel chef. It also serves International buffet, with seafood selection, authentic Brazilian barbecue, cocktails and desserts, presenting you a feast of delicacy.Waterfront Terrace Waterfront terrace on the Swan Lake can be used for various outdoor parties and is an ideal choice for private gatherings, weddings, product promotions, cocktail receptions and company meetings.Tao Yuan Chinese RestaurantIn a luxurious and elegant atmosphere, enjoy the modern-style Cantonese cuisine, delicate Hangzhou cuisine, local Sanjiang special cuisine and a variety of afternoon tea dim sums. 37 private rooms in diversified styles and a function room for 550 guests can accommodate functions of all sizes. Muse Lobby BarRelaxing and easy atmosphere, flavorful coffee, authentic tea, exquisite snacks and mellow wines, Muse Lobby Bar is an excellent venue for a business negotiation with your partner or a friends gathering. The resort is at the prime location of Hangzhou whether it’s for business or leisure purpose.It has 21 meeting rooms in different size and design. The impressive Xanadu ballroom offers 864 square meter of event space and accommodates up to 800 guests for a theater style meeting and 550 guests for a round table dinner set up. The 460-square-meters Xiang Lake ballroom can accommodate up to 350 guests for a classroom set up, and cocktail reception for 550 guests. The VIP Reception Centre located by the Swan Lake, it is an exclusive meeting and dining venue and ideal for private dinners, weddings, cocktails and corporate meetings. Other meeting rooms of various sizes that offer the organizers and participants ample space which can handle groups of 10 to 450 people.The resort offers meeting organizers and participants world-class meeting facilities including the latest audiovisual equipment which are supported by the services of a team of professionally trained staff. For absolute relaxation, you can unwind with an invigorating swim in our 25-meter lap pool; practice your swing at the tennis court, test your skills in the billiard chess and table tennis room, enjoy fishing and boating in the lake that commands a majestic view of the surrounding with the company of swans. The health centre features a gymnasium with state-of-the-art exercise equipment. For a moment of serenity, the jogging or bike trail provides an interesting option. ... more   less 
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