We stayed at the Westlake Youth Hostel for two nights in the double room. It was an attic style kind of room with a tv, wifi access and clean toilet. Overall, the condition of the room was quite good. The staff were quite friendly and they tried their best to help us when we asked for directions and etc. But... More

we were there in the summer. the front desk staff weremainly students, some were not from hangzhou, hence, it was a bit tough getting detail info from them. luckily, hangzhou is not a tough place to explore. their western breakfast options were fine. More

The hostel itself was charming and mostly clean. The room was a bit cold because they need electric heaters in the winter rather than the air-conditioning machine, which is not warm enough. The worst part about our stay was the service. When we arrived at the hostel and asked for recommendations about places to eat, the staff told us that... More

The hotel was good with reasonable location. I stay in hotel sleepyinn of Beijing before coming to this hotel, the staff at speeyinn was exceptionally friendly, but in west lake hotel also the staff was reasonably good. They taught some of us the Chinese dance, exceptional experience for us, but some time the staff sound little arrogant, but okay like.... More

a previous reviewer complained that the staff treat the hostel as their own private space, and we had the same experience. the tv is on 24 hours with meaningless chinese soapies.- and there are a lot of non residents hanging around and using the computers, only one of which worked. we booked a tour with the young man who seemed... More

Great little hostel, 6 of us stayed in one mixed dorm. The downstairs area is just like a big lounge and so comfortable. Ths staff are very friendly and helpful. I would highly recommend and go back if I return to Hangzhou. More

location very nice! just right next the west lake, room not bad...rate perfect cheap :) More

We stayed at Westlake Youth Hostel for 2 nights, this hotel is very good ( room is clean, comfortable and spacious), also the staff are very friendly and helpful If we come back, we will choose Westlake Youth Hostel. Highly recommend ! More

Hangzhou is a beautiful place, the West Lake Youth Hostel is an average place. Stayed for 3 nights in a twin room on the ground floor. The hostel is small, lacks atmosphere, is located in a residential street across from the lake and along side a pre-school. The common area is small and space is poorly allocated, there is barely... More