Overall, the stay is satisfactory, location is great. But I am not satisfied about the meals, when I had already passed my instruction about my diet to the reception. It was communicated not once but twice via phone call in Japanese, but on the 1st day (dinner and breakfast) and the 2nd day dinner itself, they did not turn out... More

We had a two night stay here and spent most of our time sleeping in the room due to being sick. The room itself was basic Japanese Ryokan style. It was clean and comfortable. The staff were very attentive and kind and took extra care of us knowing that we weren't feeling well which was very endearing. The reception staff... More

I just spend one night in this hotel, but i enjoyed my stay here... Rooms I stayed at japanese style room, the room is nice, they already set up my bed, there is TV, table, and there is other part of the room to sit down. Refrigerator. The bathroom is big for Japanese standard. Clean... Location I get lost finding... More

This hotel is one block from the Kyoto Rail station (which is itself a destination). I was worried about staying so far from most of the traditional sites, which are in the Northeast and Northwest parts of the city, a couple of miles from the station; but cabs are not too expensive, the metro can at least get you close... More

Hotel Sanoya is one place that has great staff with a great attitude and giving great service. My family were there from the 24 Feb to 1 Mar 2009. The staff, although speak little English, they went all the way out to help us meet all out needs. From telling us where the laundromat was to taking a cab to... More