My husband and I just checked out of Mume yesterday. It had been such a wonderful 5-days stay. We stayed at the Butterfly room, which was charming and well-designed. Perfect location, just a 10 min walk to Gion and subway lines. A bus stop with services to key attractions and Kyoto station is just about 3 min walk away. The... More

I. Found this hotel on tripadvisor and booked it solely after reading all the positive reviews. I wasn't disappointed. What's separates this place to others is the sheer attention to service and details and the wish for guests needs to be catered for Before going, I must have sent over 30 emails to the hotel staff whilst i was trying... More

Could the hotel live up to all the praise heaped on it by reviewers? Could it live up to expectations? We needn't have worried. Before we even got there the staff had been extremely kind and efficient in recommending and booking restaurants, researching transport options, etc. And the service, rooms and location are amazing. The levels of service in Japan... More

Found on TripAdvisor, this hotel exceeded our expectations. The service is beyond belief. The young, energetic staff is eager to make sure that your stay in Kyoto is memorable. And they did. Thank you Hisako, Miyuki, Yoshie, Kana, Tai Kei and the rest of the staff. We left feeling that we have family in Kyoto. The room is not as... More

I decided to go on a trip to Japan by myself, which I have never done before and was a bit anxious. My first stop was Kyoto and Hotel Mume and I couldn’t have chosen any better. Everybody made me feel welcome and very comfortable from the moment I arrived. The location is fantastic, lots of the attractions are within... More

Hotel Mume is an accidental found for us. We were researching one of the oldest paper producer in Kyoto area (Karacho) when we discover this little hotel that uses Karacho's paper throughout their property. We decided to stay there for the Hanatoro Arashiyama and it was one of the best experience we had. The room is slightly larger than the... More

My husband and I were so looking forward to our time in Kyoto and knew that we were staying at the top rated hotel there, but we weren't prepared for just how much we would be impressed with our stay and experience start to finish at Hotel Mume. First off, LOCATION - you simply can't beat Gion if you are... More

I spent five nights at Hotel Mume as part of a larger Asian trip. What strikes me most is their concern for the guest, which is demonstrated in several ways. First, the design of the hotel maximizes guest comfort. For example, the doors are built so that it's impossible to slam them--thus you won't hear any loud bangs--and the walls... More

The Mume has hand's down the best service I've ever experienced even before I arrived. I probably emailed them 15 times (no exaggeration) asking for restaurant reservations, Kibuki show tickets, even other hotel recommendations as they were sold out on the last night we were in Kyoto and literally I would receive an email within 12 hours of sending with... More