After a terrific stay with the Hyatt in Kyoto, I gave this one a try. It is seriously in the middle of no where. After a painfully long checkin process, where I was handed between 3 different receptionists and it became clear that two of them each thought the other person was helping me, I got to my room...and it... More

The pool is very nice as well as the breakfast. I always get upgraded to the renewal suites so I dont know about the other rooms but the suites are very very nice.  More

The hotel's location is rather bad. If you want to get back from Umeda/Osaka station to the hotel, you need to take the hotel shuttle. As it is winter now, it is very cold and windy when queuing for the bus. There is only a shopping mall near the hotel. Again, you need to walk there for 5 minutes. It... More

Excellent staff and wonderful food. Regency club was well worth it. Room was 40sqm but huge bathroom takes up about 1/3 of that. Everything was very clean and in good condition. Beds were only two twins though, and not as good as the Westin's Heavenly Bed. Room service came immediately each time we called for something. Very nice buffet breakfast.... More

Contrary to most people saying that this hotel is too far from the city, I thought it was of a decent location. It is conveniently located near the Expo (Intex), several subway stations and is reasonably near (a few subway stations away) the Kaiyukan (Aquarium). The hotel's provision of frequent (and very timely!) shuttle buses also helps to alleviate the... More

If you visit there by car, I recommend this hotel. They have shuttle bus to take you to near the station every 15 minutes. If you don't want to wait shuttle bus, you can walk to another station. On the way to the station you can stop at many shops include some restaurants. We stayed at reagency club room. The... More

I only spent one night at the hotel. I arrived quite late at night and was surprised to find it completely deserted. I guess this is because the hotel is so far from Osaka city proper. That's also the reason why i wouldn't like to stay here again. It's just too far from the city! The hotel was very comfortable.... More

Good place where to stay, but little bit far from the down town. Which is not a big deal because u can use shuttle bus, going every 30 minutes. Room is very clean, tidy, spacious and modern bathroom with a shower and bath, bed is quite soft but it´s not big deal. The only thing I didn´t like is the... More

Location is far from anything, rooms are small (for a Hyatt), bed was too short and service was average at best. Hotel is designed for meeting needs of the local wedding business. Unless you are a merchant marine and need a room near the container yards or you are with IBM who also has an office nearby, stay near Osaka... More