This is "Regency" grade, and category 2 hotel defined by Hyatt, but I definitely agree that this hotel can be marked as higher tier. Location: In Bay area, a bit far away from Osaka city center, you can take subway then change with new tram and take off at Nakafutō Station, it takes about 45mins to go from Umeda. But... More

The property A major hotel property located on the harbour side of Osaka. Large and impressive public areas, well laid out, immaculately clean, stylish, a real theatre of a hotel. The roof garden runs a delightful buffet about a hundred feet up - real grass, play area for children, lots of food choice, all you can eat and drink. The... More

I has been at this hotel server times. Everytime I found that the sevices is always outstanding. I got recogintion from Ms Aiko Watanabe - Concierge. She is very friendly and helpful and made my stay another memorable one.

We stayed at this hotel as a base to visit Kyoto and Hiroshima because we couldn't get a hotel room in Kyoto. It's located in the port area of Osaka, and only convenient to a nearby convention centre and Universal Studios Japan. There are regular and frequent free shuttles to Osaka Station and a nearby subway, which make it fairly... More

Just stayed one night, very nice hotel. Staff very helpful, breakfast very good. My room was extremely comfortable. I hope that next time I visit this part of the world I will stay here longer. It's a very modern hotel and everything that you would expect from Hyatt. As I can't find anything negative to say I am finding it... More

I'm in two minds with this hotel. The rooms are ok. The amenities are good, facilities are fine and room size was ok. The fitting felt a little dated though. The service was good and the communal areas of the hotel were nice, such as the Sky Lounge (expensive though). The breakfast had a lot of choice but the cooked... More

How often can you say that a hotel lives up to all your service expectations? From front desk, concierge, room service, house keeping etc etc. Well this was our only our second time and we travel a bit. It's the little things also like recognising guests, being concerned about someone who was sick, suggesting a good place for dinner, giving... More

Room is very large, clean and comfortable. Check-in and check-out is friendly and efficient. The 25-minute shuttle service from Osaka Station to the hotel is reliable and very useful. Numerous dining options available. Near Universal Studios if that is your thing, but this hotel could be your base for any itinerary you have in Osaka thanks to the shuttle service.... More

There are many nice things in this hotel but unfortunately I didn't get a very nice room. The room was dated and the pillows were too thin and soft. (I didn't sleep well for 3 days) The shuttle bus service to Osaka station was great. The sky lounge on 28th was also lovely where you can get a drink with... More