The hotel went through total renovation end of 2011, and it's impacable just the way you expect a 5* hotel to be. No need to talk about rooms which are very good, service is friendly and efficient. The location is superb next to shopping area of both luxurious and more popular choices. Night life spots are also accessible by foot... More

We were in KL recently for 4 days on Business. It is at perfect location for business travelers who are looking for convenience for business and quick shopping chances. The Pavilion Mall is conveniently located right opposite of the hotel and famous shopping venues such as Lot10, Sugei Wang and BB Plaza are at walking distance. The hotel is at... More

Good location at Jalan Bukit Bintang. Located just across the road from Pavilion, the mega shopping mall. Service was great and our room was clean and comfortable. Breakfast buffet was fantastic and they had local dishes. Great variety too. We couldn't ask for more. The swimming pool was not that big though. During the time we visited the pool with... More

Summary - I've given 4 stars because it's a very luxurious property in a hard-to-beat location. But several issues marred our enjoyment and we won't be back. The issues: Club lounge - We had a room on the club floor (as we have Marriott Platinum) but never used the lounge because my kids were underaged. The website had no information... More

Stayed only for 1 night while in transit and was upgraded to executive level room for Gold status member. The room was very nice however the bed was quite stiff for my liking and the aircon was quite a bit loud as well. The executive level was very posh and one of the best I have experienced at a JW... More

I think this is the best place to stay if you are visiting KL city. you are a walking distance from 5-6 big malls. The hotel has a very good tours to the whole city and different cities too. The building is clean, busy but organized. the rooms are clean, quiet and well furnished. the restaurant is fantastic. I really... More

I stayed in this hotel twice, both times for work. The location of the hotel is prime, within central business district area; with Star Hill mall and Pavilion Mall right next door providing retail therapy to those who need. Check in at the hotel was always swift and efficient, as a 5* hotel should be. I was provided with 2... More

Excellent location on one end of Jalan Bukit Bintang. It's adjacent to super high end Star Hill mall which has a unique basement of 14 good restaurants, and right across Pavilion Mall. Service was quite good, in contrast to the service levels in Malaysia in general. Staff at the lobby were very attentive, always ready to assist when you walk... More

As I had stayed at the Shanghai Marriott (Peoples Square) the week before I had a pretty good experience so thought I would stay 'on brand' and try the KL JW Marriott' I Stayed 3 nights this week for an hotel award conference : Pros Location is terrific. Food outlets in the Starhill Mall very good creative and reasonable prices,... More