Stayed there for 3nights in last year, but I still remember the warm atmosphere and only have good memories. Little bit far from KLCC, but there's a station within a block (3min from hotel) and the monorail in KL gets you anywhere you want :) no worries. Wow, it was almost impossible to see any staff with NO smile there.... More

We stayed in the Sheraton hotel from the 11th till the 22nd of May and enjoyed our stay very much. I have travelled extensively as well professionally as well as personally and have seen many 5 star hotels and was completely happy with all the services provided in the Sheraton. The breakfast is simply amazing. Its one of the largest... More

I had booked a De Luxe Twin Towers View room; I was given afterward the option of upgrading for free to a Suite.(rm200 difference free) due to a recent stay When checking in the room, it had no views of the Petronas Twin Towers. The suite although quite nice was outdated (1980 style) and needed a real make over: water... More

Just had our dinner and Dim Sum in Celestial Court. Wow, the food was really nice and delicious. Very presentable and tempting to have a bite quickly when being served. Thanks to Chef Ken that is capable to prepare such delicious food. Besides the food, we must say that the service is superb, thanks to waitress named Jojo that served... More

Excellent value for money, definitely a 5 * hotel. The front of house staff could not do enough for you, very helpful with recommendations and areas to visit and the best way to get there. The bedrooms are fantastic, worth paying extra for the petronas towers view.

We spent there one night, room booked with spg points, one week before i got a notice that it was upgraded so we got a lovely huge suite on 33 floor overlookin petronas twin towers! View was amazing and so was the room, not to mention staff service (lady at the reception who set us all up and took us... More

Stayed one night,slow checkin,Got to room no WiFI,rang reception told I was in wrong room.Which I wasn't they booked me in.The club and the staff on the 39th floor were excellent pity the reception was not as good.Went down at 10 am to tell reception i would be checking out at midday by the time I returned to my room... More

Firstly, we love this hotel as it holds plenty of fond memories for the both of us. We returned in December 2012 for a short stay while attending a wedding at a hotel nearby. The service was great as it took less than 10 minutes from parking to being whisked into our room. The decor of the hotel is well... More

Our recent sojourn at this most welcoming of destinations,following a trip that took us to many wonderous Malaysian destinations ,proved to be the jewel in the crown.Like a palatial caravanserai, we were welcomed and treated like we were the only guests staying there.. The room we were allocated on the 36th floor was both quiet and comfortable in the extreme..... More