I had selected this hotel due to location i.e., Centre of Shopping and Tourist Place in KL. Hotel is very good, staff was courteous and helpful. Breakfast was good. Family enjoyed the location for shopping malls nearby. Toursit places are also nearby. More

I have been at this hotel before and had a good experience, this time we was checked into teh B-building and far from the A building and less, way less good service. Room AC are not big enough to cool the huge room down, water heater broken and timeconsuming to repair, so on so on. I also forgot some items... More

We had to book this room at walk in price because we could not get out of the furama hotel behind it quick enough.The reception and concierge staff were friendly and very helpful.We had a studio room which although being a little cramped was clean and well appointed.All the staff were friendly and genuinely concerned about our welfare. Breakfast was... More

I visited KL in November 2011 with two of my friends and we stayed in Berjaya Times Square Hotel for 4 nights. It was a great experience. We had booked for a superior room - however, to our surprise we were upgraded to one of the suites! :) It really made our trip. The location was great and near to... More

This hotel was a definite downer for our trip. We love the location as it is very close to the shopping district however the rooms were tired and old. It definitely needs a renovation desperately. When we arrived we only had 3 beds made up and the day bed took 3 phone calls and 2 visits to get a top... More

Don't know it's only me or what but here goes my story : Booked a Brooklyn Apartment Suite and a Studio thru Agoda. When make contact thru email 2 days prior to arrival, was told it's on same buidling/different tower and not possible to place both rooms on same floor and tower. Upon check-in, tried my luck and you know... More

This is our 3rd visit to the hotel. We always stay here because of its perfect location above our favorite shopping centre. This time we got to our room which was very dark and extremely loud. We were assured that this noise would be stop but this continued for hours. I would not consider myself or my. Um fat and... More

my wife was impressed with the superior room n great view at 36th floor. great that we upgrade the room from studio to superior suite, worth it. shopping mall was ok for my wife if you also looking for some budget staff.. we stayed two nights here it was fine only the carpet a bit smelly and Breakfast slightly below... More

My husband and I spent three nights at Berjaya Times Square Hotel, ,the staff were excellent check in was super quick the room was spacious and clean ,location was amazing, shopping center downstairs monorail right outside the hotel ,breakfast was good. We can't wait to go back again three nights was simply not enough!!!!! the only down side was the... More