Worst Place ever to stay. Do not believe how RCI have included such a cheap property in their list of offerings. The only good thing is the location. Otherwise rating is ZERO. The representatives are all crooks. And I actually lodged a complaint with RCI after my stay. Unfortunately, RCI did not do anything in the matter. Please see the... More

Overall the stay was good and we got a decent units. In view of all the comments we read here and elsewhere we do not have high hope but we still give it a try just because of the location of this apartment. Location wise, is definitely right smack at the center of the shopping heaven. In fact this place... More

I had read a lot of negative comments about kl plaza suite, across a lot of boards and forums .. and for a moment I thought "Did I make a mistake". So with all the negativity and absolutely no hopes I checked in at KL Plaza Suite.. I had booked this hotel via RCI.. The location of this resort is... More

I am a Malaysian, staying close to KL, and I stayed in this hotel as I have the Berjaya Vacation Club membership, passed down from my parent. I stayed in the 2 bedroom hotel room, and the moment I stepped into the room, I WANTED TO GO HOME ! My house condition is 1000 better than this. After I read... More

We stay at KL Plaza suites thru RCI exchange last July 1-July 7, 2011. Our 2-bedroom unit have improve a lot in appearance after been recently renovated to a brighter color and furnish with some new furniture and new aircons as compare to my stay about 5 years ago. Bathroom tiles and fixtures have been change to new one. TV,... More

Although the entrance is admittedly hard to find and the lobby, with multiple lifts in separate places taking you variously to the car park, the adjacent shopping centre, or the suites, once inside the apartment I was pleasantly surprised. Spacious an every bit as amenable, if not as luxurious or with as good a view as the Berjaya Times Square... More

The hotel is part of the Berjaya conglomerate and it is an embarrassment compared to other properties. There was very little effort put into this property in terms of maintenance and upgrade, mainly used as a service apartment with little service provided. The only thing going for it was the location right in the Bukit Bintang Golden Triangle, closed to... More

A very good location but with a worst facilities and service! Both reception and security guard not helpful and lack of information. Whole apartment is dirty, dusty with toilet flooring is very oily! Toilet flush is not working properly either. Poor ventilation. So much different when u see the interior of the apartment from the website. Felt like being cheated!... More

I have been in the Malaysian Berjaya Vacation Club for several years and stayed at one of their hotels for a one night stay in Kuala Lumpur. The confirmation paperwork sent to me indicated the name 'KL Plaza Suites' and a map was sent. I know the location fairly well being a regular visitor to KL. I couldn't find the... More