The location is good, 15 minutes walk to the Petronas twin towers, there's a supermarket close to the hotel. The rooms are clean and very spacious, there's a small kitchen, tea and coffee supplements. Hotel stuff is helpful and friendly.

We booked a room two weeks ago online and before we made booking we called hotel about condition of the hotel, they said everything is ok. We drove overnight to reach KL and after check in, there was continuous rumbling noise started from 9 am till 11am. We called reception, staff insisted that that is normal (there will be noise... More

Where do I start, hotel is definitely showing the age with rooms on upper floors falling apart. Bathrooms were in such a terrible state that we had to request room change after seeing the state of them. Decor and furniture in the rooms are also from the nineties and definitely need to be changed and updated. Good news that they... More

The area is along a street lined with embassies. The security is good, only residents can use the elevators with their keys. Has pool, gym. Make sure your room is non-smoking though if you want one because the smell of smoke in the smoking rooms really stay we had to spray the rooms before we stayed in it. A grocery... More

Bad service! Bath tub is dirty! I walked into the room with one of the frame they hung up at the head of the bed was already broken! It's dangerous. And when i check in, at first they said all the room with king bed isnfilly occupied. Well, in did gave them a call a day before to confirm my... More

Me and my family arrived very early morning and had to wait for a room until 1500hrs.I do understand that,the hotel policy check in time is 1500hrs.But one of the guest service agent promised me to give us a room before 1200hrs. Unfortunately when i went to the front desk at 1200hrs to ask for the room ,they said we... More

Not so convenient for local transit system but taxis are plentiful. Great place with plenty of space but not so easy to find out about what is offered or the area. I prefer to have some information in the room rather than continually pestering reception. Pool area was great with part of the pool outside and the rest under cover.... More

revisited again. arrived early and room was not ready, deposited our bags with the hotel and continued on with our journey. hotel called me to inform me when my room was ready, so I wasn't kept in the dark as to whether my room was ready. understand that there was a renovation going on and they are renovating their rooms... More

We stayed here and thought it was great. The staff were all friendly and very helpful. The place was a little dated but very clean and very reasonably priced. The pool area was lovely and the airconditioning was brilliant - a welcome relief from the hot and humid weather. The Ambassador Row apartments are well located about 2km from KLCC... More