I checked in into this hotel with my wife late night after a long tired journey. The receptionist and the security was very friendly and helpful to assist to unload our luggage immediately and directed us to the lift and to our room. We felt great as we are well taken care like special guest. We stayed at L10, room... More

The hotel located at a very convenient location several food stalls & grocery shops in the vicinity. I stayed for 4 nights the hotel & facilities are good. unfortunately I lost lot of my Dollars since I did not use the Locker. due to this incidence i will not use this hotel again in KL. if you visit this hotel... More

We were quite pleased we only stayed here for one night. The hotel is a bit run down, however we did get upgraded upon arrival. From our room on the 10th floor we had an amazing view of the Petronas Towers! This was the only highlight of our stay. There is an exectuive lounge on the 10th floor which we... More

I travelled to Kuala Lumpur for a conference and booked this hotel online after doing an online search and looking and photos. The hotel met my expectation. Unfortunately, my credit card didn't work when I reached and the staff was friendly enough to make arrangements for my payment. I was provided with a "linger longer" package which helped me with... More

The hotel has seen better days, however we could not fault it for the price. The location is good, only a $3 - $4 taxi ride from the city centre and about the same from KL Sentral if arriving by bus from the airport. The rooms are clean and spacious but could do with re-painting as there were lots of... More

Intended to stay for 3 nights and left after 1- staff were decent however the condition of the room was a huge let down as there were ants everywhere, the pillows were lumpy and it was very unclean. Was definitely misleading online.

This hotel is a very good 4 star property and great value for money. Book a room here on their club class floor (Its the 10th- top floor) and ask the reception to give you a room with a view facing the Petronas. That's what they would give you. Enjoy light snacks and cool drinks in their club lounge any... More

Booked the Citrus hotel for 3 nights for me and a friend who are travelling, booked it through booking.com thinking it was already paid for, turns out it wasn't. After about an hour we got into our room (805) there was ants everywhere, it stank of cigarettes, our bathroom door was broken and didn't close so we called maintenance and... More

My husband and I stayed in Citrus for 2 nights. Our stay in KL was more focused towards exploring the city, so we didn't want to spend much on the stay and it was more of a place to sleep. However we were a little disappointed seeing the room as it was really small. We had booked the executive suite-... More