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All 188 Kuala Lumpur hotels »

Citrus Hotel

3.5 of 5
51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Hotel amenities
Citrus Hotel
Ranked #76 of 188 hotels in Kuala Lumpur
3.0 of 5 stars 487 Reviews
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487 reviews from our community

What travellers say about this hotel
  • Club room(27)
  • Twin tower(13)
  • Petronas Towers(11)
  • Swimming pool(11)
  • Train station(10)
  • Friendly and helpful(8)
  • Buffet breakfast(8)
  • Very nice(7)
  • Very good(4)
  • Front desk staff(4)
Traveller rating
    69
    167
    126
    71
    54
Only show reviews for Family (88) | Couples (180) | Business (44)
Date Rating
Tehran, Iran
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

The hotel is clean,lobby,restaurant and rooms. Rooms are large , beds are comfortable & there's no noise inside. The staff was friendly. This hotel is located in a crowded neighborhood but in 5 minutes walking you can reach Chow kit station and from there you can reach anywhere in KL. I think this hotel has good value for the money... More

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Dil Singh, Director of Revenue at Citrus Hotel, responded to this review
21 May 2012

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. We are glad that your stay with us was a comfortable one. We are delighted to know that the hotel and its staff were able to meet your needs over your stay. We shall be certain to pass your kind words to the staff so as to spur... More

Montreux, Switzerland
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

This review should have been written ages ago, but it is better late than never! I checked in at the Citrus in the afternoon of the 10th of Feb. 2011 after a long trip. The staff were pleasant, and the room clean and simple with a nice view. A little supper at the dining room, (left a decent tip) where... More

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Dil Singh, Director of Revenue at Citrus Hotel, responded to this review
21 May 2012

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. We were concerned to learn of your unsatisfactory stay with us at Citrus Hotel. What occurred to your good self was indeed very unfortunate especially since it seemed like your stay with us got off to a great start. It is puzzling to know that you were not... More

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

A we arrived our taxi driver warned us to be careful due to the location, we dismissed him as it looked wonderful on the net. When we arrived in the room, tired and hungry after 12 hours travel, there was no toilet paper and no internal phone to contact reception. When we finally climed into bed we discovered the pillow... More

Was this review helpful? Yes
See 2 more reviews by Katie S for Kuala Lumpur
Dil Singh, Director of Revenue at Citrus Hotel, responded to this review
21 May 2012

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. We were concerned to learn of your unsatisfactory stay with us at Citrus Hotel. We have taken note of your concerns regarding the room cleanliness and have alerted the Housekeeper. With regards to the lack of concern from the Front Desk on your early check out, we have... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 May 2012

Mid range affordable, clean, spacious rooms. Attracts loads of middle class India tourist and their families, but in many ways this just means you've found an affordable place. In Chow Kit, which is great, interesting markets, close to train and salubrious red light area. Great pool, can hang out here. I recommend it over the top end hotels. More

Was this review helpful? Yes
See 5 more reviews by Alistair R for Kuala Lumpur
Dil Singh, Director of Revenue at Citrus Hotel, responded to this review
21 May 2012

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. We are glad that your stay with us was an enjoyable one. Good to know that the rooms were clean and spacious. We do not aim at over pricing our product as we rather our guests return to enjoy the rooms and the service rendered. There are interesting... More

Manchester, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

one of the worse hotel i ever stayed.the only reason to preferred this hotel was that it has a swimming pool.the staff was unfriendly, the room were noisy,we fell insecure whiling going out side @ night time.the room was in average condition. we paid Ringgit 170 for a night.the bell boy was forced us for tip, on our refusal ,as... More

Was this review helpful? Yes
Dil Singh, Director of Revenue at Citrus Hotel, responded to this review
21 May 2012

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. We were concerned to learn of your unsatisfactory stay with us at Citrus Hotel. The swimming pool does prove to be rather popular with our guests. We have informed the respective department heads about your concerns such as the unfriendly reception staff and bellboys. We have complimented the... More

Surfers Paradise, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 7 May 2012
2
people found this review helpful

My partner and I stayed here 3 nights at the end of March. We got to our room and it stunk like mould, it was very dark and noisey - turned out the window did not close. We asked for a new room which seemed to be a very big inconvenience to the reception lady she then called the bell... More

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new delhi
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

Stayed in Citrus a week ago, and the only 2 good things about it were the outside look of the hotel and the view from the window(coincidentally, we were on 5th floor). The location around is not supposed to be safe but even if we ignore this fact its not worth the pain. The staff is unfriendly and unhelpful, room... More

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See 2 more reviews by me_shilp for Kuala Lumpur
Bristol
1 review
4 of 5 stars Reviewed 29 April 2012

We were pleased with our stay here. It was better than expected, as we had initially thought the low price would mean a fairly mediocre stay. But not so..... we had asked for a view of the twin towers and we were given a room with a nice view of them. Everywhere was clean and tidy. They also have a... More

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Tver, Tver', Russia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 27 April 2012

Stayed in Citrus in the beginning of April 2012. I've chosen this hotel due to price\quality ratio. It was the cheapest one with average+ reviews. We stayed in Executive Room with the view of Petronas Tower (though only one tower was visible). The condition of room was ok, eveything was clean and not broken. But the breakfast was a little... More

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Sri lanka
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 April 2012
2
people found this review helpful

This is a good hotel. Food was good, rooms were clean, staff was helpful. Our flight was at 2 am, but still the staff was good enough to pack our breakfast. But the location is terrible. No shopping or restaurants around the area. BEWARE of thieves. Just around the hotel me & my family were strolling around 6.30 pm when... More

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Dil Singh, Director of Revenue at Citrus Hotel, responded to this review
25 April 2012

Dear Guest, Greetings from Citrus Hotel! We hope this finds you well. We are glad that your stay with us was a pleasant one. We are delighted to know that the food, rooms and staff all caught your eye and were of acceptable nature during your stay with us. I would like to clarify with regards to the shopping centers... More

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Additional Information about Citrus Hotel

  • Citrus Hotel Kuala Lumpur
Address: 51 Jalan Tiong Nam | Off Jalan Raja Laut, Kuala Lumpur 50350, Malaysia
Price range (per night):* RM129 - 204

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Citrus Hotel
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