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All 101 Manila hotels

Pan Pacific Manila

4.5 of 5
M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines (Malate)
Hotel amenities
Pan Pacific Manila
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89%
Ranked #2 of 101 hotels in Manila
Most recent review
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424 reviews from our community

Traveller rating
    218
    150
    39
    13
    3
See reviews for
Families
51
 
Couples
120
 
Solo
60
 
Business
93
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 18 June 2013 NEW via mobile

Stayed here on june 16 to celebrate father's day.The staff were very friendly, service is prompt and cozy ambience. The breakfast buffet is excellent.On top of that we were given a complimentary upgrade from standard to executive room.What an enjoyable stay!

Was this review helpful? Yes 1
Melbourne
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 11 June 2013

One of the best hotels we have ever stayed at, we missed our first night due to a delayed flight, but when we arrived we were welcomed by our butler, who took us to our room and explained everything, the room was clean big and bright. We then went straight to breakfast which was excellent. We went to the pool... More

Was this review helpful? Yes 1
See 2 more reviews by DandAMelbourne for Manila
RMasselin, General Manager at Pan Pacific Manila, responded to this review
17 June 2013

Mabuhay and Greetings from Manila! Great feelings for us to know that we have truly exceeded your expectations and created a memorable experience for you while staying with us. Thank you for recognizing us as one of the best !!!!! Proud to read that you truly enjoyed youre welcome experience, our pool service and our breakfast spread at the pacific... More

Angeles City, Philippines
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 June 2013

We had probably once in a life time stay at the Presidential Suite (courtesy of my sister's colleague's friend) some time AprIl 2012. Big suite! Nice view of Manila's skyline. During late afternoon, my nieces and I took a dip at the hotel swimming pool.Butlers and staff were so friendly. Breakfast buffet was so delicious. Hopefully, we will have another... More

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RMasselin, General Manager at Pan Pacific Manila, responded to this review
17 June 2013

Mabuhay and Greetings from Manila! Congratulations and thank you for experiencing our Presidential Suite! Great feelings for us to know that we have truly exceeded your expectations and created a memorable experience for you while staying with us. We are currently wotking on the renovation of this suite again, so next time you stay with us in the presidential it... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 8 June 2013

The level of service and the staff at the Pan Pacific Manila is superb. Every member of staff always gives you a friendly hello every time they see you and it is sincere. We were waiting for some urgent documents and were at a coffee shop next door, one of the staff brought them by, not sure how they knew... More

Was this review helpful? Yes 3
RMasselin, General Manager at Pan Pacific Manila, responded to this review
17 June 2013

Dear Valued guest, Mabuhay and Greetings from Manila! Thank you for taking the time to provide your wonderful and lenghty appreciation of our facilities and services. Proud to read that you truly enjoyed the modern comfort of our room and facilities, as well as the friendly and genuine caring of our butlers. I shall definitely share your wonderful comments and... More

Tokyo, Japan
Top Contributor
137 reviews 137 reviews
124 hotel reviews
Reviews in 101 cities Reviews in 101 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 5 June 2013

I tried a different hotel for my Manila stay this time. Pan Pacific is located very close to the Robinson's Mall and to Mabini St. where the action is in Ermita. Just about everything you need is within walking distance. It is one of the few five star hotels in Ermita as most are in Makati. The lobby is sleek.... More

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review
6 June 2013

Dear Guest Mabuhay and Greetings from Manila! Thank you for taking the time to provide your wonderful feedback I am very proud to read that we exceeded your expectations and that you truly enjoyed the modern comfort of our room and facilities, as well as the friendly and genuine caring of our butlers. Always comforting for us to read that... More

Toronto, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 June 2013

Fabulous customer service, high quality rooms, and great food. From check in to check out, our stay at Pan Pacific Manila was excellent and most enjoyable. We really like the large bathroom and superb bed and pillows. The top floor restaurant has very good view of the city and the Manila bay. The staff were very friendly and attentive. We... More

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review
6 June 2013

Mabuhay and Greetings from Manila! Great feelings for us to know that we have truly exceeded your expectations and created a memorable experience for you while staying with us. Thank you for taking the time to provide your wonderful feedback Proud to read that you truly enjoyed the modern comfort of our room and facilities, as well as the friendly... More

Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 June 2013

I have been staying in different hotels in the metro and this one, I would say, has a very different touch. The best thing about this hotel is that the staff are genuinely kind, warm and very efficient. The rooms are really big and the location of the hotel is conveniently located near a mall, however, its kinda scary to... More

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review
6 June 2013

Mabuhay and Greetings from Manila! Thank you for recognizing our different touch! And for taking the time to provide your wonderful feedback It is Great to hear that we exceeded your expectations and that you truly enjoyed the modern comfort of our room and facilities. I am equally proud to read that our butler service also contributed to creating that... More

Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 30 May 2013

location is near Robinson's Manila and restaurants. we got a free upgrade... accommodating hotel staff, spacious room and bathroom, nice comfy bed/pillows, complete amenities. a truly relaxing hotel in Malate..

Was this review helpful? Yes 1
See 2 more reviews by jah_ninja for Manila
RMasselin, General Manager at Pan Pacific Manila, responded to this review
1 June 2013

Mabuhay and Greetings from Manila! Thank you for taking the time to provide your wonderful feedback I am very proud to read that we exceeded your expectations and that you truly enjoyed the modern comfort of our room and facilities, as well as the friendly and genuine caring of our butlers. Always comforting for us to read that we offer... More

Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 27 May 2013

In all of the hotels I've been to in Metro Manila and perhaps the whole Philippines, Pan Pacific has the nicest staff. Everyone, and I mean all of the staff, was very polite. There was always someone to open the door for me almost every single time I enter or leave the lobby. They only missed one and that's very... More

Was this review helpful? Yes 2
See 3 more reviews by Mulatto1008 for Manila
RMasselin, General Manager at Pan Pacific Manila, responded to this review
17 June 2013

Mabuhay and Greetings from Manila! Great feelings for us to know that we have truly exceeded your expectations and created a memorable experience for you while staying with us. Thank you for taking the time to provide your wonderful feedback Proud to read that you truly enjoyed the modern comfort of our room and facilities, as well as the friendly... More

Manila, Philippines
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2013

My husband stayed in this hotel for 2 nights last may 16& 17... For our wedding preparation.. Pan pacific covered all we needed... From accomodating staffs the moment we stepped in, from simple requests which they gladly did( they even offered a manequin ( for my wedding gown: note not charged, )to superb wifi connection, to great food, to security... More

Was this review helpful? Yes 2
RMasselin, General Manager at Pan Pacific Manila, responded to this review
17 June 2013

Mabuhay and Greetings from Manila! Thank you for taking the time to provide your wonderful feedback on line. Congratulations for your wedding and thank you for choosing us as your preparation venue for one of the most important moments in your life. Great feelings for us to know that we have truly exceeded your expectations and created a memorable experience... More

 
 
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Additional Information about Pan Pacific Manila

Also Known As:
Pan Pacific Manila Hotel
Pan Pacific Manila Hotel Manila
Manila Pan Pacific
Address: M. Adriatico corner General Malvar Streets | Malate, Manila, Luzon 1004, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Malate
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Manila
#2 Business Hotels in Manila
#3 Family Hotels in Manila
#8 Romantic Hotels in Manila
Price range (per night): RM398 - 651
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Pan Pacific Manila Hotel is the first and finest luxury hotel in the Philippines that delivers the promise of royal treatment by providing all guests with impeccable 'Butler Service' - a unique concept of consolidated services associated with the utmost personalised care. Located at the heart of the historical and cultural district of Malate in Manila, Pan Pacific Manila Hotel is just a short drive from the city's convention, exhibition and business centres. It is just 8 kilometers away from the Ninoy Aquino International Airport.A business hotel, designed to offer a comfortable abode to business travellers with its excellent facilities and service, it has 236 all-executive rooms and 7 spacious function rooms that cater to the accurate needs of the most demanding clientele.Pan Pacific Manila was recently recognised as the Philippines' Leading Business Hotel at the 2008 World Travel Awards. The hotel also ranked 44th in the Conde Nast Traveler Magazine's 2008 Top 100 Readers' Choice Awards for Asia Hotels. ... more   less 
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