This was my third stay at the Hyatt in Manila. No complaints. Excellent staff. Terrific breakfast with many Western and Asian choices. I was fortunate to be on the business lounge floor and the staff there are terrific and knew me by name. Excellent choice of wine and wonderful snacks from six to eight pm for a light dinner or... More

Rooms are not expensive 150$ they are spacious but carpet is old and dirty be comfortable room service very slow if available but everybody smiles which is pleasant the location is the location but a lot of misery around

As a Platinum Hyatt member, I am a lover of the Hyatt brand. However, the Hyatt Manila unfortunately in my humble opinion was not of a Hyatt standard. Pro's 1. Staff are very friendly 2. Buffett Breakfast is of the usual Hyatt standard Con's 1. The rooms were poorly appointed 2. The pool was not of the usual Hyatt (comparing... More

Hyatt needs a lot of work! first is to train your Front office to make their service fast! the Lobby area is so HOT also and ALL the staff by the main door are all just CHITCHATTING and NOT greeting guests, I guess because we are a Filipino family they just don't care. They literally will ignore you when you... More

Hyatt casino is great, clean super friendly. I can definitely recommend anyone stays here. They also have a great spa on site. Try the Margaret River Wagyu steak, it is worth the price. The service is outstanding and it is in a handy location.

My son and I stayed two nights as we were on business nearby. It's very handy for Roxas Blvd and you can easily get to places like Fort Santiago and the Rizal shrine. Quite a few reasonable restaurants around and there's a big shopping mall (Robinsons?) just up the road across the street. Walking distance to pizza places such as... More

As a Hyatt Gold Passport member, I expected much but not really MOST. Check-in at the Regency Club was a MOST pleasant experience. The MOST charming Gel with her ever arresting smile made me feel at home right away. The 10th floor lounge (not to be mistaken for The Lounge in the ground floor) has the MOST panoramic view of... More

I checked in to the Hotel so that I could take the family to Manila Ocean Park. Upon arrival at the hotel I was immediately upgraded to a suite room at no charge. What else could I say about that. The room was very nice and the family loved it. That evening we went up to the Market Cafe for... More

I've been staying at the Hyatt over the past 8 years. Pros: Great buffet restaurant, but tired after a while. They need to have a change in the selections every now and then just to give it an uplift. Convenient to the airport. Love the executive club as its a great place to have small meetings. Cons: Used to go... More