I have never come across such friendly, helpful and genuine staff! We spent a week at the Serpina and after 7 days, I felt I didn't want to leave, as we were looked after so well! On arrival, we were a little disappointed as to the location of the hotel (we had never been to Turkey before and I found... More

We booked this holiday as a last minute getaway in October. Straight away, I would advise to NOT travel this time of year as the weather wasn't great. However, it is great for those sun shy people like my other half! Where do I start with this beautiful quaint hotel? It is FANTASTIC! It isn't the biggest hotel but that... More

just returned from spending 11 nights at the serpina and have to say what great place to stay all staff very friendly ali the manager just like a holiday maker even carried our cases to bus when leaving small and friendly very clean great location ,even had kittens to cuddle ,defently go back to same hotel when we rerurn to... More

stayed in the serpina for a week on da 17th september with my husband aidan ;;;; we really had a very relaxing hoilday ... staff were very friendly espically the chef;;;;; turkish night was fab besides going 2 bed at 7 in morn and a bad hangover the next day ha ha ''''''''''food at pool was lovely and good prices... More

still the best hotel in Gumbet with the best staff in all of Turkey More

We have just got back from 10 nights at this hotel.We booked after reading all the good reviews, but I must say we were a bit disappointed. I agree with Theresa27 about the staff, it felt as though we were in a different hotel to the other reviewers. We met family out there who were staying in ParkimAyaz, which seemed... More

I booked this hotel after reading some good reviews on this site however after staying in this hotel I could not recommend it in any capacity. In addition, if you analyse the reviews on this site, the majority of positive reviews come from previous years dating back as far as 2004, I would recommend you look at the reviews from... More

Like many others, we booked this hotel after reading the good reviews from both this website and the Thomson website. We could have stayed in equivalent accommodation for half the price we paid for the Serpina- suffice to say we were displeased and disappointed by what we encountered. The rooms are very basic and security at the back of the... More

We have stayed at the Serpina for our third 2 week holiday. Will def be going back, Ali and his staff are so friendly and helpful, we were remembered by name from our previous visits. Not many hotels can say that!!. Aircon was a must and didn't mind paying for it, have had to pay on other holidays to other... More