I recently booked a room here at Palm Suites of AB and it was horrible. According to the pictures on the website the rooms look great but, this is totally misleading. The rooms are dirty and out of date. The couch in our room had stains everywhere, dust covered the tvs,the bathroom was disgusting. None the less, I left after... More

If you looking for a cheap place to stay...then here ya go....but you get what you pay for in this case. Don’t expect the customer service to be good at all. It's almost like you bother them to be there. The rooms are super cute...but could be cleaned a little better. We were there in the off-season January so I... More

We stayed during the seafood festival. Had a great time all weekend. The staff was very nice and gave us directions to the festival. More

If you don't mind staying in a place that may not be cleaned well and/or accessorized with modern amenities, then this place is great for the money. I stay with my son for one night (prior to an early rise for a fishing trip). Thank God his mother wasn't with us! I requested the BEST available. I cannot honestly tell... More

We walked in around 1 am trying to find a nice place to stay. As we walked in, a young couple was standing at the front desk with the guy behind the counter cursing and yelling at them. They informed us that they had found bed bugs in their room and the hotel staff was acting in this manner. We... More

We stayed in unit 212 on the side facing the pool and sound. Quiet in the hallways and around the pool area since it was a Thursday evening. Unit was nicely decorated and had a good view. Ample parking and great access to the sound if you wanted to launch a small boat or kayak. Unit had a few issues... More

The room looked just like the pictures that I saw online. I read the reviews before going and realized that we had a 50/50 chance. We requested a disabled-accessible room and were well-accommodated. My husband, four children and I fit in the room comfortably. The two queen beds and twin sleeper sofa were just right for us. The kitchenette (sink,... More

We stayed in room 146, sound side. I was okay with paying an extra 20 bucks to be facing the water. I was excited to open then door and see an nice room. The bed was two steps down next to the sliding glass door. I open the curtain to see the sound, only what I say was marsh land.... More

We checked in for two nights. The first night we were in room135 on the street side. I was so excited about this hotel after seeing pictures online. Well room 135 is not anything like the photos online to.say the least. That night we went to the front and asked for a better room. We were told after complaini.g about... More