Outstanding Customer Severice! Brittany, greeted me by name and with a smile and stated that they had been waiting my arrival.I would highly recommend this location...the customer severice made the stay very enjoyable and the next time that I am in Akron, I will make sure to look them up...thank you Brittany and Shirley...you made the trip worth while. Again,Thanks... More

I was booked to stay at this hotel on a business trip...the reservation went very smooth as when I entered into the building the front desk clerk, Brittany, greeted me by name and with a smile and stated that they had been waiting my arrival...they had a great room prepared for me and it was quiet...the other staff that I... More

For a hotel to have their common practice to double the rate for no reason, except speculation of increased number of rooms needed shouldn't sit we'll for business travelers. At best, $109 room, and guest should be expecting loud heater, that doesn't work, thin sheets with no comforter. And a bedroom you can't open the door all the way, then... More

We were having a family reunion in the Akron/Canton area.Several family members, including myself,had the misfortune of staying at this Fairfield.When I walked into my room I thought someone forgot to clean it.There were little bits of paper strewn across the carpeting along with who knows what else.When I talked to the front desk they assured me someone would come... More

My daughter and I spent Saturday night at the Fairfield Inn and Suites Akron South. We had stayed there previous times and were always happy with the hotel and room. But during this overnight stay we got to know the nighttime clerk up close and personal!! In the middle of the night my daughter came down with the stomach bug.... More

We stayed at this hotel for a wrestling tournament in Cuyahoga Falls. It was an easy commute to Cuyahoga Falls, and this hotel was worth every penny. The service was fantastic. We arrived at the hotel at 11pm, and the night person, Shirley, was so welcoming and accommodating. Our room was very close to the lobby, but it was quiet... More

We stayed at this Fairfield while visiting our son at U of Akron and were underwhelmed by the experience. Lot's of little things: -- the wireless internet was a series of hotspots and coverage seemed to shift even while sitting in one place. -- the towels were small and thin so the two provided each day were barely enough for... More

I recently checked out from this hotel and enjoyed my stay. I have never stayed at a Fairfield although I always stay in the Marriott chain of hotels. As other have said, I was impressed with this hotel. They had free breakfast that was somewhat of a mix between standard continental and hot breakfast. The attendant there was very friendly... More

I stayed one night on a business trip and found this hotel to be very clean and comfortable. The breakfast area is well maintained and stocked by a very friendly and efficient staff person. The only restaurant in walking distance is TG Friday which was OK but nothing great. My only complaint was that the towels and sheets could have... More