We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Altus

2804 North Main Street, Altus, OK 73521
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a $50 Gift Card
BEST WESTERN Altus
Ranked #4 of 6 hotels in Altus
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

24 reviews from our community

    Trip type
Traveller rating
    3
    5
    8
    4
    4
Date Rating
Austin, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 26 November 2012

I've been staying off and on at the Best Western in Altus for years. Time has taken it's toll and the popcorn ceiling really dates it. The Pros- It's cheap and pet friendly. It is not a dump, and it is not super dirty. Having said that, the cons have started to weigh the scale to the point spending more... More

Was this review helpful? Yes 2
See 3 more reviews by jesse_50 for Altus
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Altus, responded to this review
17 December 2012

Thank you for your many stays, and for taking the time to share comments about your recent visit. We value all guest input and use it to make improvements to our operation. I am very you were disappointed in the service you received during your stay, and have shared your review with our team to make sure this doesn't happen... More

Springfield, Missouri
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 7 October 2012

i had stayed there a prior time and was very pleased, but not on this visit. i wanted to stay there because the pool was still open and i knew that my granddaughter could swim there with me. (we drove to altus to celebrate her 4th birthday) the pool was full of dead bugs and wasn't cleaned once while we... More

Was this review helpful? Yes 3

Review collected in partnership with Best Western

KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Altus, responded to this review
14 October 2012

Thank you for your return visit, and please accept my apolgoies for the many things that weren't right for you, and the poor service you received this time. I will use your experience in disussions and training to improve our opertation, and hope you will see and let us know about a vast improvement (or not) the next time you... More

Normangee, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 7 August 2012

This was the worst weekend of my life. I never wonted to go back to Texas so badly. I was in Altus, OK for a wedding. It was going to be a great weekend. We i arrived at the hotel i checked in. The rate was wrong. Should have been a wedding group rate of $40.00 not the $59.99 that... More

Was this review helpful? Yes 3
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Altus, responded to this review
10 August 2012

I am very sorry for the bad stay you had with us recently, and have discussed your concerns privately. There was no evidence of bed bugs found in your room, which was immediately inspected by the professional pest control company we use. We value all guest feedback and have addressed and made the necessary repairs to your room. I will... More

Melbourne, Arkansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 July 2012

Great hot breakfast bar with everything a southerner could want for breakfast except pancakes and I'm not sure if they had them or not--too busy with my bacon, eggs, biscuits and gravy!

Was this review helpful? Yes 1
Management response:
10 July 2012

Thanks for staying with us and sharing your review and rating. They say that breakfast is the most important meal of the day, and I'm glad to hear you like ours, and hope the rest of your day was terrific, too. We look forward to the next opportunity we have to serve you and welcome you back to our hotel. More

Pompano Beach, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 July 2012

Room was clean. All staff very friendly. Carpet dated and bed sagging and uncomfortable. My Non Smoking room reaked of smoke. A fog of smoke was coming through bathroom ceiling tiles - smelt like a smokey bar at 8 am. It triggered my asthma! My daughter's room next door was similar. If smoke bothers you, don't stay here. Breakfast was... More

Was this review helpful? Yes 2
See 3 more reviews by Frank B for Altus
Management response:
10 July 2012

Please accept my apologies for the smokey conditions you found in your rooms during your recent stay with us. We want all our guests to be able to relax and enjoy themselves while they are here, and welcome all feedback. I will work with our housekeeping department to make sure the proper procedures are in place and being used to... More

Denver, Colorado
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 22 June 2012

This hotel is showing its age. My room was supposed to be non-smoking, but there was a smell of smoke which I believe came from the innards of the air conditioning unit and from the dark blue/green carpet which must be at least 20 years old. The walls of my room were covered with old wallpaper that was starting to... More

Was this review helpful? Yes
Management response:
24 June 2012

I am sorry you were disappointed with the conditions you found in your room during your last visit. We welcome and value all input and feedback from our valued guests, and appreciate that you took the time to write and share your comments. I will use your review to emphasize the need for our housekeeping and maintenance team members to... More

altus, ok
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 June 2012

we stayed there several times in the past and we went back again and was not disappointed. the pool was great the hot tub was awesome! room was clean also the tv was older it was ok. will be going back again if we ever need to stay in a hotel again!

Was this review helpful? Yes 2
Management response:
24 June 2012

Thanks for your many visits, and for taking the time to share your comments about us. I am glad that you are pleased with the accommodations and service we provide, and look forward to welcoming you back the next time you are in town. More

Milliken, CO
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 31 May 2012

Upon walking in our room for the first time, I heard water running. I went to the bathroom to find the bathtub faucet running, the tub drain stopper was in and if we had been there 5 minutes later the whole room would have been flooded, to make matters worse we were on the 2nd floor, so the poor souls... More

Was this review helpful? Yes 2
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Altus, responded to this review
6 June 2012

I am truly sorry for the poor conditions and service you encountered here during your recent stay with us, and hope you will accept my sincere apologies. The Altus City Water plant has been working on their facility, which has had some brown water to be distributed, temporarily here, and we had a seperate water issue that caused us to... More

Sheffield, United Kingdom
Top Contributor
71 reviews 71 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 28 May 2012

I stayed here after a night of stormchasing, maybe all the moths, bugs, beetles etc were trying to gain access to the hotel due to a nearby storm. Whether they were or they werent there were hundreds of the things loitering outside the hotel when i arrived. SOme had even managed to get thourgh 2 sets of double doors into... More

Was this review helpful? Yes 2
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Altus, responded to this review
6 June 2012

Stormchasing, WOW! Thank you for choosing us and for posting your comments. I'm very sorry about the bugs, and for the poor service and conditions you found here. We welcome all input and feedback from our guests, and are working hard to improve our operation. I hope you will consider us again and be pleased with the changes the next... More

Edmond, OK
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 May 2012

We are typically very pleased with Best Western hotels and stay frequently. But this was one of the worst rooms we've ever stayed in. Our experience from online booking, through check-in was great. Friendly staff, hotel itself fairly attractive and tidy, until we got to our room. It smelled musty, damp and smokey, even though ours was a "non smoking"... More

Was this review helpful? Yes 2
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Altus, responded to this review
5 June 2012

I am very sorry you were so disappointed with the conditions you found here during your recent visit, please accept my sincere apologies and my condolences for your loss. We want all our guests to have a safe and relaxing stay, and this was clearly not the case for you. We continue to work on improving conditons here and hope... More

Hampton Inn & Suites Altus
Great value on a similar hotel
Altus, OK
4.5 of 5 stars 32 Reviews
Show Prices
Still looking for a hotel?
Also consider these accommodations in or near Altus
Holiday Inn Express Hotel & Suit... 4.0 of 5 stars 30 reviews Hampton Inn & Suites Altus 4.5 of 5 stars 32 reviews Microtel Inn & Suites by Wyndham... 3.5 of 5 stars 45 reviews Quartz Mountain Resort Arts & Co... 4.0 of 5 stars 118 reviews
Show Prices ABS:HotelCheckRates-d1138595?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d657864?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d615167?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d250923?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 6 hotels in Altus, ranked by popularity

Been to BEST WESTERN Altus? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Altus

Also Known As:
Altus Best Western
Address: 2804 North Main Street, Altus, OK 73521
Phone Number:
Region: United States > Oklahoma > Altus
Amenities:
Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Altus
Price range (per night): RM214 - 359
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Best Western, Expedia, Hotels.com, Orbitz and Priceline so you can book your BEST WESTERN Altus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN Altus, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Altus
Show the lowest price for this hotel (from our partners)
Show Prices