From the beginning, they give us the best customer service that I personally have ever had. I was planning a stay for several family members and friends, who all were arriving on different days for my wedding. Tracey, who works there, was so nice and friendly. She was very personable with me. She actually even took the time to call... More

Stayed here with several family members for a wedding. The conference room worked out well for a catered rehearsal dinner. The staff was helpful and breakfast was good. We enjoyed sitting out by the pool and visiting late into the night. More

I chose this hotel for my out of town wedding guests because it's near the airport, fully renovated, and was near where we got married. The staff were super friendly, and my family was very pleased. We reserved the conference room for our rehearsal dinner (catered BBQ), and it worked out great! More

Nice hotel for the value. Adam made our check-in a breeze. We had to find a a store to buy a few things we had forgot and Amy was there with a smile and great directions! In the mornings Ms. Becky made sure there was plenty of smiles and food to go around! I didnt like the housekeeping policy ,... More

Stayed at this hotel to ride the Tail of the Dragon and visit Smokey Mountain Harley. The staff we the friendliest I have experienced in a very long time. They went out of their way to ensure there was plenty of Breakfast foods for everyone. They even provided lunch for us one day. Becky was an outstanding hostess and she... More

Although my stay here was brief, it's been a delight. The staff has made me feel right at home from the start. Leslie greeted me with a smile when I arrived at 1:00am and Adam has gone beyond the call of duty from helping me sort out my complicated bill, to chatting with me about all that this sweet town... More

I stayed in this hotel for 4 weeks for a business related trip. The staff was always super friendly and available to help with any request. I would travel home on the weekends so this gave me the opportunity to have a different room each week that I stayed. I will say that the third level was my favorite as... More

I had a wonderful extended stay here during January-February 2012 while in the area for training. The location is great, with 3 good restaurants within walking distance. The value is the best in the area for what you get. Breakfast is pretty good, and the coffee in the lobby is tasty. The rooms are extremely clean and use their space... More

I have stayed in lots of different long-term type of hotels and many of them offer some kind of dinner on certain nights. Some have really decent food and some I look at and know to skip, but when I stayed here for 3 weeks, I was more impressed than ever!! They have this dinner a couple of nights a... More