Although there was a mishap with the ceiling leaking due to someone above me leaving the water on in their bathroom sink. The staff was efficient and extremely helpful in relocating me to another upgraded room immediately. I would stay here again.

overall, it was a good hotel to stay at, but it is hard to find parking on a saturday night, and the "bar" is a refrigerator with a few bottles of beer and wine in it. the bed took a little while to get used to, but once I did, I slept very well.

staff were very nice and helpful the pool was clean and its heated i enjoyed the hot tub as well. great shower pressure and the room was extremely clean. internet access was top speed and the bed was like sleeping on a cloud. i really enjoyed my stay during my business schedule and would definately stay there again and will... More

We were in town for my niece's wedding in April 2013 and I can't say enouch great things about how we were treated by every member of the staff at this hotel. I am the bride's Aunt and was also her florist. LaShun and staff made sure I had the space I needed to create the flowers for her special... More

i have stayed here 4 times in the last 4 months. The reason for my visits is a VERY difficult situation. Some of the staff is aware of the situation, but it really doesn't matter...I've seen how they interact with the other guests, and it is awsome. However, they do make me feel special, and go out of thier way... More

Was going to Six Flags and stood in Addison for the weekend had no issues with check-in , rooms were big and clean ....good location to highways overall great stay ...also stood there again 2 weeks later and everything was again good service, area only negative thing was room was in the back and could hear the people yelling and... More

I had a fire in my home in March2013,, I found myself at this hotel and I can not tell how well the staff and GM Lauren treated me,, it was like I was family they went out of their way to make sure I had everything I needed and wanted during this stressfull time,,rooms are clean nice,, you have... More

Wonderful accommodations for a very reasonable (paid in advance) price. Good location for visiting our Carrollton relatives. Only gripe would be the Saturday night party that went on in the adjoining parking lot to the property. Kids very loud, setting off car alarms, etc. On the upside, the room was very clean, well appointed, climate controlled, and the hotel staff... More

Our room wasn't cleaned one day, and,after complaining, we had to wait up 45 minutes to get clean towels for the next day. On top of that, we didn't even get an apology. Then, two days later, despite my calling the desk at 11 am to make sure the room was cleaned, I had to find the maid in the... More