This was not worth the rate they ask for. We checked in around 11:30 pm. It was raining. The exterior seemed nice, the check in desk seemed fine. But when I went around the corner, parts of the carpet was black. When we got to our room, there was grime. The worst part were the beds. We felt every spring,...
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Dear PATRICIAW951,
Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites Amarillo East. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain additional details about your experience.
Thanks,
Brenda J.
IHGCare
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