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All 66 Amarillo hotels

BEST WESTERN Santa Fe

4600 I-40 East, Amarillo, TX 79103
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Ranked #21 of 66 hotels in Amarillo
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68 reviews from our community

    Trip type
Traveller rating
    19
    15
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    7
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Date Rating
Gilmer, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 17 May 2013 NEW via mobile

There is nothing really wrong with this hotel It is right on interstate near airport It is clean and reasonable in price The office staff were helpful The only problem is it does not have an elevator you have to use stairs to go to upper floor which would be a problem for some

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
19 May 2013

Dear boutbroke, Thank you for taking time out of your busy schedule to review our hotel. Your comments are greatly appreciated and give us a chance to see our hotel from a guest point of view. We are glad you found our hotel to be clean and our staff helpful. We do understand that by us not having an elevator... More

Albuquerque
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 May 2013

When I first got to the hotel the key card wasn't working and they said they couldn't get me a room and I would have to go somewhere else. A new person came to work and after some discussion they decided to check the keys that had been made for my room earlier in the day and they worked. I... More

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
13 May 2013

Dear, KATHLEEN W Thank You for posting a review on our Trip Advisor page! I want to apologize for it taking so long on your check in due to technical difficulties on our end. We do hope you come back and see us again in the future and give us another chance at getting you into your room faster. Thank... More

San Jose, California
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 April 2013

This hotel is convenient to the Interstate, but the surroundings are not impressive. The hotel itself is clean and the staff is friendly and helpful. Very good self-serve breakfast. The room was large and nice and included a sofa. There aren't any places to eat nearby, so you have to travel down the highway a couple of miles, where there... More

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
23 April 2013

It is always a pleasure to start my morning with a terrific review from a TripAdvisor guest. Thank you so much for the nice comments about your recent stay with us. Thank you again for choosing our hotel and for taking the time to review your stay. More

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 April 2013

On my way to and from Tulsa Ok. I had the occasion to stop over night in many small hotels , and i would say there all pretty much the same. But at this one place out of all the rest this very nice young lady took that extra step to call and check to see if there was any... More

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See 2 more reviews by timmy6500 for Amarillo
Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
23 April 2013

Thank You for posting a review on our Trip Advisor page! We will make our associate has a chance to hear about your stay. Amber is great and we are very lucky to have her on our team! I will make sure she knows you mentioned her personally! More

Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 April 2013

The hotel must have been recently updated. Very nice room with refrigerator and microwave. Comfortable bed-quiet. No eating places to walk to. Very helpful friendly staff. Exceptional breakfast- scrambled eggs, sausage, waffles, muffins, fruit. Well done!

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
17 April 2013

Thank you for staying with us. We do strive to meet all of our guest's needs. Thank you for the compliments about our staff and services. I will pass on your comments to the team here at Best Western Santa Fe. We hope to see you again if your ever in the Amarillo area. More

Mukwonago, WI
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 12 April 2013

The hotel looks like it's in the process of updating the whole building. The room was very nice. There was a refrigerator in my room. The bed had very nice pillows and a mattress with a pillow top. The room was nice & clean. The shower head had good pressure. The room had quiet walls. The owners are remodeling the... More

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
15 April 2013

I am thrilled to read that you enjoyed your stay at our Best Western. Hope to see you return in the near future. Safe travels! More

Cheyenne, Wyoming, USA
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 April 2013

Was this review helpful? Yes 1

Review collected in partnership with Best Western

Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
11 April 2013

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Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 April 2013

From both Observations and a one night stay--this hotel is rated average!! Definitely, Not a LONG TERM Stay!!! Hotel Room cleaned to a Mediocre Standard!! Comfortable bed--Rooms are somewhat musty!! Hotel Management Needs to Upgrade!!!

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
11 April 2013

Thank you for taking the time to review our hotel. Thank you for bringing your concerns to our attention in your review. We apologize for the unfortunate experience and do have renovation plans in place and we have already started the lobby. We hope that you will give us another chance to wow you with our new renovations. More

Hampden, Maine
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 April 2013 via mobile

This was a nice hotel. The room was clean and quiet and the service was friendly and efficient. The only problem is that it is located on a feeder road that runs parallel to I-40, with Exit 73 traffic exiting right by the driveway entrance to the hotel. There are also no places to eat within walking distance.

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
5 April 2013

Thank you so much for your great review! We love to be of service to our guests and I hope that it shows in all that we do!! I hope we have the chance to serve you again in the future. I do apologize about the location and if there was something I could do to change it I certainly... More

Globe, Arizona, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 April 2013

After a good night's rest we awoke to the 20"snow blizzard that hit Amarillo in February. Interstate was shut down as was everything else. At breakfast we learned that we wouldn't be headed anywhere but back to our room. Phone rang and clerk informed us that lunch and dinner would be prepared and brought to us by her husband! A... More

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Kristina M, Manager at BEST WESTERN Santa Fe, responded to this review
2 April 2013

Thank you so much for the great review on Trip Advisor. We really do appreciate the great comments. As my staff and I really do try and make everyone feel as if they are at home. I am glad that we are your hotel of choice when your here in Amarillo. We hope to see you again when you return... More

 
 
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Additional Information about BEST WESTERN Santa Fe

Also Known As:
Best Western Santa Fe Hotel Amarillo
Best Western Santa Fe Hotel
Amarillo Best Western
Best Western Hotel Amarillo
Best Western Amarillo
Address: 4600 I-40 East, Amarillo, TX 79103
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre Free Breakfast Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #21 of 66 hotels in Amarillo
Price range (per night): RM276 - 398
Reservation Options:
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