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BEST WESTERN Santa Fe

4600 I-40 East, Amarillo, TX 79103
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BEST WESTERN Santa Fe
Ranked #35 of 67 hotels in Amarillo
3.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    4
    4
    10
    4
    7
Date Rating
Oracle, Arizona, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 April 2012
1
person found this review helpful

The hotel had our credit card information on file. Somehow 7 months after our stay here an erroneous charge appeared on our new credit card (new expiration date). We canceled our credit card and reported a fraud to our bank and Best Western. We received no satisfactory explanation from the Hotel or Best Western. We will not use this hotel... More

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Kristina Morgan, Manager at BEST WESTERN Santa Fe, responded to this review
16 April 2012

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Albuquerque, NM
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 26 March 2012
1
person found this review helpful

Not the best location. By far, not the nicest Best Western. Seemed kinda old...a bit dirty. Looked as though the bathroom had a recent remodeling, but it wasn't very successful (poor workmanship). The place smelled stale. However, the breakfast wasn't too bad...hot food...better than just a continental breakfast. More

Was this review helpful? Yes
Kristina Morgan, Manager at BEST WESTERN Santa Fe, responded to this review
28 March 2012

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

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Daytona Beach, Florida
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 6 March 2012

Cute, Clean, Very Dog friendly. One can not beat the affordability. More

Was this review helpful? Yes
Kristina Morgan, Manager at BEST WESTERN Santa Fe, responded to this review
8 March 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Saint Joseph, Missouri
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 27 February 2012

The staff was very accomodating. I ended up paying over 90 bucks here which I thought to be pretty steep giving the room I got and on a Monday. The room was clean and comfortable. I would have guess this hotel be around the 60-70 dollar range though. More

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Kristina Morgan, Manager at BEST WESTERN Santa Fe, responded to this review
29 February 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

harrison
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 21 January 2012

The Staff was very nice and helpful AND Big Tex Steak house Limo came to pick up up. However I was less than impressed with the room. To access out room that was to be a NON smoking room (just seam to have excessive deodorizer) we had to walk down an extremely cigarette smoke filled hallway. I could taste it.... More

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See 3 more reviews by knowwheretogo for Amarillo
Kristina Morgan, Manager at BEST WESTERN Santa Fe, responded to this review
1 February 2012

Good morning, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More

Kingman, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 15 January 2012

My wife & I stay here when we go thru Amarillo twice now.The best price for a room in town,it's clean and comfortable.The front desk person very good & helpful also.The breakfast is good enough for us.The place fills up fast.If you go out to eat you well loose your parking spot.If you like big steaks The Big Texan is... More

Was this review helpful? Yes
Kristina Morgan, Manager at BEST WESTERN Santa Fe, responded to this review
20 January 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

New Mexico
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

I thought the reviews of this motel were exactly right, and am very happy we stayed here. It was easy to get to, the reception was very positive, great room, very comfortable bed, very clean. I'd stay here again and will recommend it to all. More

Was this review helpful? Yes
Kristina Morgan, Manager at BEST WESTERN Santa Fe, responded to this review
18 November 2011

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Leicester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 September 2011

good value for money, excellent service, friendly staff!!!... More

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Jacksonville, Florida
Senior Contributor
35 reviews 35 reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 August 2011
2
people found this review helpful

A late night selection, the parking lot was already crowded with working vehicles, several with trailers which took up several spaces. That's to be expected for a location right on I-40. The room was clean and despite the nearby interstate, quiet. In the main lobby, there were a few things suggesting that they were behind in their maintenance a bit.... More

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Waco, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 26 July 2011
1
person found this review helpful

This hotel was exactly what we needed for a one night stop over in the middle of the drive home. The check-in was easy, efficient and pleasant. The room was cool and clean, and for the most part the hotel was in good repair. The cost was in line with our budget. A Continental Breakfast was provided, but there wasn't... More

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Additional Information about BEST WESTERN Santa Fe

  • Amarillo Best Western
  • Best Western Hotel Amarillo
  • Best Western Amarillo
Address: 4600 I-40 East, Amarillo, TX 79103
Price range (per night):* RM323 - 396

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BEST WESTERN Santa Fe
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