A hotel by any other name would still just be a hotel. But the accommodation and level of professionalism displayed by Mrs. Tenisha Shelton was exemplary of what customer service is suppose to be. My stay during a hectic and unpredictable schedule was made less worrisome by someone who took the time out to make it a no hassle no...
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We have always wanted to stay at this Holiday Inn Express & Suites for special occasions like birthdays, & anniversary because it is a very excellent hotel. We stayed in a suite that has everything you would need in the room & the king size beds are very comfortable.
The Customer Service was great as well as the breakfast in...
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My wife and i were treated with so much hospitality from the time we checked in until we departed from this hotel! The front desk clerk "Dan" was so friendly and helpful, he went out of his way to make us feel like our needs were his number one concern. The room was very nice and had everything we needed...
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Very helpful, friendly, food and drinks early evening, full breakfast bar, not too spendy
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The hotel staff was very pleasant and helpful. We were here for the State of Texas firefighters and the staff was very accomodating in providing meeting rooms, copies and helping facilitate our needs. Recommend this hotel again and again.
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Worst hotel experience ever! Read review here before going but since my company was paying for it, I didn't have a choice. Upon checking in on a Sunday evening, they claimed they couldn't find my company's credit card info and asked me to use mine to hold the room for one night until they could confirm payment with my company...
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Michelle,
I am sorry to hear about your experience at our hotel. After investigating this matter further, we never charged your card for over a $1000.00, we only authorized your Visa card for $588.75 and the final bill came out to $339.25, so that was the only amount charged to your Visa card. I do apologize for the toilet not...
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I had a great time at this hotel once Kirsten the front desk clerk came in. She is wonderful and i wished she worked for me. There was a very rude guy there but Kirsten made everything better.!!! She helped me with a great place to take a cleint out to eat. Got me a shuttle van to pick us...
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We are happy you had a great stay. Thank you for staying with us.
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Very disappointed in the stay and the follow up from management. We left our luggage in the office area (behind a locked door) and my sons sunglasses were stolen. Also, there was a shortage of towels and we had to use bath mats to dry off. This happened all 5 days we stayed there.
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Sorry for any inconvience.
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Stayed at this hotel for 3 nights, it was super clean, friendly staff, perfect location as my work is only 1 mile away. The rooms are spacious, clean, and feel new. I would definitly recommend this hotel.
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The staff was excellent, it was clean and up to date the food was good and the pool is a dream.... I would go back in a heart beat. And there is free shuttle service to and from the airport, with a very nice fast prompt driver...
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