Stripped down to the bones. Some rooms have furniture falling apart. 3rd floor outdoor landing is sagging -- and this is a motel style place. Refrig is a small box dorm or office size. These are not no-defrost refrig's as the maintenance man must take them out of the room to de-ice them often. Curtain backings have holes in them... More

AWFUL AWFUL and dirty, they allow sexoffenders to live here, druggies as well too. Filthy and nasty small rooms, they need a new onsite manager too. He's not nice at all and complains all the time when you come down to the office for supplies, they won't even renovate at all. Liz isn't nice at all eithet, I'm disabled and... More

The first room that I was given a key to smelled of cigarette smoke, even though it was supposed to be a non-smoking room. The staff member was very apologetic and gave me the key to the room next door. It did not stink of recent smoking. The web site said that there would be a full sized refrigerator. It... More

While looking for a place just to sleep while visiting Austin, I came across the Crossland Economy Studios. It's a part of the Extended Stay family, so I figured it would be fine. The price was definitely right! I was shocked at the size of the room for the price...especially in Austin! The front desk person was very pleasant and... More

The staff at Crossland are exceptional. They would be very good if they simply met your needs quickly and efficiently. But they do that while appearing to really enjoy providing excellent service. And this description applies to ALL the staff. Everyone from the front desk to cleaning to maintenance always smile and greet you and they offer to help anytime... More

First off , the staff is AMAZING ! I absolutely love their customer service. Every single team member is extremely nice, caring and friendly while professional at the same time. As far as the price, u jut can't beat it ! It is very fairly priced and the rooms are well worth what you're paying ! Very nice rooms. The... More

In my humble opinion, its the staff that make this place special. From the front desk, to the maids and maintenance guys, they were all friendly, courteous and always offering to help. I stayed here one night back before Christmas to check out the place for a longer stay in January. Good Internet, with a comfortable and clean room. Came... More

My stay was great. The staff is very friendly, and I was continually asked if I needed anything from both the cleaning and maintenance staff whenever they saw me. I stayed here for a few months. It's a difficult deal to beat for the price. I can't argue with having my sheets and towels washed and changed once a week... More

Every other place was either booked or gauging folks... thanks you! Customer service was good and staff was friendly... room was fine... love the refrigerator and kitchen utensils etc..... wi-fi worked well, easy access to the highway... twenty minutes to downtown... very pleased with the stay.