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Hotel San Jose

1316 S Congress, Austin, TX 78704
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Hotel amenities
Hotel San Jose
Ranked #37 of 179 hotels in Austin
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191 reviews from our community

    Trip type
Traveller rating
    84
    60
    19
    14
    14
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

Pricey hotel but the rooms were comfortable, friendly staff and great location. The hotel bar was lively every evening we were there. The hotel has a pool but I think it's there more as a feature than for use. My only complaint would be the sink was too small and the shower not powerful enough. Had a few visits from... More

Was this review helpful? Yes 1
Hermosa Beach, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

Everything about Hotel San Jose was enjoyable...from the location alone to the staff, decor, gardens, etc. Arriving early evening on a Wednesday, we started our stay with a famous Michilada at the lounge while a DJ spun old school records (think Buddy Holly era) and enjoyed people and dog watching around the pool. Later that evening the hotel recommended some... More

Was this review helpful? Yes 1
Waco, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

This place is unusual. It feels part garden, part hotel, and part party spot. But, it's still quiet enough to do a little bit of work and to sleep well. I've stayed several times, and the standard room is fine for the overnight trip. I've stayed in the Grand and in a suite, and they all felt about the same.... More

Was this review helpful? Yes 1
Los Angeles, CA
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 May 2013

What a beautiful property. The landscaping is stunning, the sense of seclusion in the heart of a vibrant neighborhood is amazing, and the outdoor spaces are great. The front desk staff was super-helpful for the most part. I love the M + G toiletries, breezy, bright cotton robes (though at $150 a pop, I balked at buying one), the well-curated... More

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Meghan H, General Manager at Hotel San Jose, responded to this review
6 May 2013

Dear Eeleeleel, I'm sorry we didn't live up to last year's expectation. We do have all queen sized beds on the property and it does happen to be Grackle mating season, so I agree with you, they are quite loud early in the morning. We do offer both complimentary ear plugs and eye masks at the front desk and are... More

Boulder, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 April 2013

The history of this Hotel is worth its price in gold. Landmark of Austin.Great location, across the street from the Continental club, surrounded by great restaurants . The staff is over the top, dedicated, attentive and friendly.

Was this review helpful? Yes 3
Granville, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 April 2013

Saw this hotel a few years earlier with my daughter and wanted to stay on its beautiful grounds. Finally got the chance this spring, and while it met some of my high expectations, it was lacking in several areas. The location on South Congress is ideal, situated directly in between an array of great dining, shopping, and entertainment venues. The... More

Was this review helpful? Yes 1
Meghan H, General Manager at Hotel San Jose, responded to this review
5 April 2013

Dear Traveler 43023, We appreciate your honest feedack and understand we fell short of your expecations; which is disappointing. I agree with you that the wireless on our property can be frustrating. We have recieved multiple complaints about spotty wireless over the last week from our guests and have asked out IT department to help us come up with solutions... More

Austin, Texas
1 review
5 of 5 stars Reviewed 25 March 2013

It doesnt get better than this in Austin! Great staff, clean rooms, and fun times on South Congress in Austin. Was here for SXSW and really got to experience what Austin is all about staying here. They even had their own showcase, SXSJ, which probably one of the highlights of the festival.

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Meghan H, General Manager at Hotel San Jose, responded to this review
5 April 2013

Dear Jay, we are so pleased to hear you enjoyed your stay. We look forward to seeing you again son. All the best, Meghan More

Del Rio, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 March 2013

Overpriced. Rude staff...at every turn! We stayed there expecting cool Austin+ experience - we got a slap in the face & the pocket book!!!! When we checked out we stood in line behind a young woman needing a different room due to the infestation of bugs! In the bar, our 'WAITRESS" referred to her other guests as alcoholics. Never got... More

Was this review helpful? Yes 1
Meghan H, General Manager at Hotel San Jose, responded to this review
5 April 2013

Dear Sanjo R – I am so very sorry to hear about your experience at our hotel. In no way is this the level of service we aim for at the Hotel San Jose and we take this feedback very seriously. Some things I’d like to explain: we did experience an issue with termites during your stay and remedied them... More

L.A., CA
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 24 March 2013

This is my second trip to Dallas and second time at the Hotel San Jose. It's unpretentious, well-designed and well located. Great area for walking, eating, etc. Having stayed at many beautiful hotels all over the world, $500 a night starts to mean certain things. I don't think this hotel justifies those kind of prices. When we arrived there was... More

Was this review helpful? Yes 2
Meghan H, General Manager at Hotel San Jose, responded to this review
5 April 2013

Dear Freaquentflier, Thank you for your response. I agree with you that rooms can get quite costly in Austin during peak seasons. I'm curious to know what room type you stayed in as all of our rooms have one or two queen sized beds unless you are in our Shared Bathroom room type. We would love the opportunitly to speak... More

London, UK
Senior Contributor
49 reviews 49 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 15 March 2013

Very simply laid out room, great bathroom toiletries, Joe's Cafe next door great for breakfast and overall excellent location on SoCo. Rates a bit steep, though parking is complimentary. Had a few drinks in the outdoor bar, good selection. Staff were a little distant, not unfriendly but a bit too cool for school.

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Additional Information about Hotel San Jose

Also Known As:
San Jose Austin
San Jose Hotel
Hotel San Jose Austin
San Jose Hotel Austin
Address: 1316 S Congress, Austin, TX 78704
Phone Number:
Region: United States > Texas > Austin
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Austin
#8 Romantic Hotels in Austin
#22 Business Hotels in Austin
#61 Family Hotels in Austin
Price range (per night): RM317 - 1,509
Official Description (provided by the hotel):
The Hotel San Jose is located on South Congress Avenue, a few blocks south of where the Colorado River runs through downtown Austin. Originally built in 1939 as an "ultramodern motor court," the San Jose has since been transformed into a secluded urban bungalow-style hotel in the heart of one of the city's most beloved neighborhoods. ... more   less 

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