One can always tell when a hotel's management puts a premium on customer service skills and that's exactly what I felt when I visited this property. The well-trained staff was all smiles and very welcoming, which makes a hotel feel like a high end property, even if it's not. The property is either newer or very well maintained with clean... More

This seems to be a brand new Fairfield Inn. We stay often (at Marriott properties), so we got an upgrade to a nice suite. Never hurts to ask for one, don't be shy. Very nicely decorated, and the staff was very helpful with dinner recommendations. Just off the highway, easy to find. Would gladly stay here again.

I stayed at your hotel last weekend while visiting Austin for the first time, to find a new home for my husband and I. From the moment I checked until the last goodbyes were offered I received amazing customer service that deserves to be recognized. First of all, Julie at the front desk, was so friendly, helpful and charming. Each... More

Marriott properties are fairly consistent in quality and service. I stayed just one night and room was pretty standard. What got me was the fact that the hotel staff could not find a laundry bag. I was told they were out of it. Really strange

We stayed here with points. Stayed one night while waiting for our flight to Orlando the next day. The rooms were nice and clean. The girl at the front desk (not sure her name but arrived around 10:30 on 3-11-13) should get some kind of metal. I felt she went out of her way to help my family settle in... More

Rooms were clean and comfortable...except the 'freeway' noise! Location of hotel is not bad as there are plenty of places (eating, shopping, etc) nearby. As with most Fairfields, the walls are way to thin and you can hear neighbors all the time!

The Fairfield Inn North/Parmer and I 35 in Austin, Texas has a great staff, beginning with Shannon the Manager, and Savannah the oraganization overseer who is under Shannon. Savannah is an incredible staff person, she goes the extra mile every time! Thanks to you both, Mr. And Mrs. Tim Sitzes

Were here two nights in late Feb. 2013. On first day we learned that our son might be driving into town to join us for the second night. The single room, which was fine for my wife & me, wasn't big enough for a roll-away bed. We mentioned it to Eddie at the front desk the next morning, and he... More

We stayed at the Fairfield Inn and Suites again last weekend. It's one of the most immaculate hotels we been to. The rooms are well adorned and well designed. The beds are very comfortable and the amenities (breakfast, free wifi, free internet, two tvs, refrigerator, coffee maker) are terrific. The bathrooms are large with plenty of counter surface. The towels... More