Stayed three nights for work. Near airport and they do have shuttle service which did pick me up after 11 pm end time posted on their site (Thanks so much!)
Nice and seems new hotel. I had king room with small sofa, fridge and overlooked the airport. I will try to post photos also. Completely meets the Courtyard standard.
The...
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I stayed at the Austin Courtyard Marriott for three nights attending a wedding. Everyone, from the front desk to the waitstaff, housekeeping, management and maintenance, went out of their way to make me feel welcomed with a smile. My room was spacious, modern and clean. The bed and linens became a treat to look forward to. The price was reasonable...
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Dear guest,
Thank you!! Your review of our hotel is greatly appreciated, and look forward to serving you again soon!! We do value our guests so I am pleased to hear you felt like Royalty!
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We were here for a wedding.
Everything was great.
I stay at a bunch of hotels for work and the staff at this hotel is the best I have ever seen or dealt with.
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Dear guest,
It's so refreshing to receive such great feedback on our staff. We hire with guests like you in mind, we truly strive to be the friendliest staff and obtain the cleaniest hotel in Austin. Thank you for noticing our hard work and we hope that if you're ever back in town you stay with us!
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The location is very good: not too far from DT and UT campus; easy to get to Sunset Valley/Oak Hill area; and not far from Rudy's BBQ!!!
The rooms are very clean and odor-free and all non-smoking with two Queens....this is our second time to stay there in the last teo months...tremendous value for $$$$!! Highly recommended for all travelers.
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Dear Guest,
Thank you for sharing about your experience here at the Courtyard Austin Airport on trip advisor! I am glad that you've been here and chose to come back to us. We appreciate return guests and work hard to ensure that you want to return! Whenever you're back in town please do stay with us!
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This is mostly a review for the business traveler. I've spent ~ 15 nights at the Austin Airport Courtyard this year and 10 the previous year because it is close to my company's office and it is where we book. The rooms are always quite clean, the beds comfy etc. I'm getting into the nit-picky stuff that starts to bother...
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Dear Guest,
Thank you for sharing your experience, I do personally apologize for the multiple complaints listed above. We have heard about the issues with the internet and have re-vamped our connection and that problem has been corrected. Thank you for bringing the outdoor area to my attention and I will be sure to discuss this with our maintenance staff....
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Thank you for a conforatble stay and friendly staff. I travel every week and unfortunately you do not get this exceptional of service as I received here.
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They have an excellent package available at the hotel which is very convienent for me as I stay in Austin and fly all the time! It allows me to park and fly and have drop and pick me up! It's easy and it definitely beats airport parking! My number one option when I'm heading out of town!
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Dear Guest,
Thank you for sharing your experience!! That's the idea of this package, that you would find it easy and convenient! I am pleased that you use us often and always welcome you back! It's aboslutely our pleasure to take care of our guests.
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Room was immaculate. Shuttle and location were key for me but the quality was outstanding.
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Dear Guest,
It is truly a pleasure to hear such great feedback from you! Please know our doors are always open to you and you're always welcome back. Thank you for sharing your experience with Trip Advisor!
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We are here with a weeding party and were welcomed by dharmest, britany and dorthy at reception. Excellent team with smiling faces and always ready to assist with the little extras that has made our whole group feel important!
Rooms are clean and quiet.
Had an unplanned event including food and beverages. Dharmest was quick to offer help and make...
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Dear Guest,
Thank you for sharing your experience here at the Courtyard Austin Airport!! We have loved having you in house and your appreciation for the little details encourages us to work a little hard each day! We hope that for your next event you think of us, knowing that we will provide the same quality service for you and...
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Overall hotel is great. Lobby is new and practical for family or business group meetings. Have adequate workout facilities.
This is the perfect hotel for the business traveler except 2 important details.
Pros:
1) The staff is super attentive. Hooray Mariott!
2) The shuttle service to and from airport is fast, only 5-8 minutesnon-rush hour traffic. They can also accomodate...
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Dear Guest,
Thank you for sharing your stay with Trip Advisor! I am glad that your overall experience was great and due to our high dissatisfaction with the internet, we have upgraded to a larger server and the internet speed has greatly increased! Next time you're in house I hope that you'll be pleased! Thank you for the feedback, it...
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