Thanks for writing regarding your recent stay at the Doubletree by Hilton Hotel Austin, your feedback is greatly appreciated. I was happy to read that your experience was positive and that you enjoyed our guestrooms, staff, breakfast buffet and location. We look forward to welcoming you back in the future. Best Regards, James Prendeville General Manager More

Thanks for the great review of your recent stay at the Doubletree by Hilton Hotel Austin. I was thrilled to read that your overall experience was positive. Our inner courtyard is indeed very popular with our guests and it is always very gratifying to read that your service interactions were good. Thanks for recognizing our Lounge staff, I will be... More

I really appreciate you taking the time to write about your recent experience at the Doubletree by Hilton Hotel Austin. I was delighted to read that your stay was enjoyable and that your interactions with our staff were positive. We sincerely appreciate your loyalty to our hotel and look forward to welcoming you back next Spring. Best Regards, James Prendeville... More

Thanks for taking the time to write, I was disappointed to read that recent stay was not entirely to your satisfaction. It appears that the main concern was our charge of $8 for overnight parking in our garage. Firstly, I sincerely hope that you were aware of the charge in advance of your arrival and were not surprised by it,... More

Thanks so much for sharing some details of your recent stay at the Doubletree by Hilton Hotel Austin, it is very gratifying to read that your experience was positive. We just completed a renovation of our swimming pool and deck and added new pool furniture, I am delighted you had an opportunity to enjoy it. Our Sweet Dreams by Doubletree... More

Thanks so much for the wonderful feedback from your recent stay at the Doubletree by Hilton Austin Hotel, it is greatly appreciated. It appears that your experience was very positive and I am delighted you enjoyed your courtyard room and the service you received. You are correct that we do indeed care very much about our guests and their impressions... More

Thanks for the feedback on your recent stay. I sincerely appreciate the kind words regarding our employees, they truly are wonderful. I was disappointed that overall shape of the building was not to your liking. The hotel is designed in a very unique Spanish Colonial style of architecture and while this old-world design aesthetic is very popular with most of... More

Thanks for the great feedback on your recent stay at the Doubletree by Hilton Austin Hotel. I appreciate you recognizing our great staff, high cleanliness standards and our wonderful Sweet Dreams by Doubletree sleep experience. We look forward to welcoming you back in the near future. Best Regards, James Prendeville General Manager More

Thanks for taking the time to write about your recent stay. While mini fridges are not standard in our guestrooms, they can be requested by contacting the front desk. I was disappointed to read that your room service and valet experience was not perfect but I do appreciate you making us aware of it, we will use these comments to... More