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Holiday Inn Austin NW Plaza/Arboretum

3.0 of 5
8901 Business Park Drive, Austin, TX 78759
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Holiday Inn Austin NW Plaza/Arboretum
Ranked #79 of 186 hotels in Austin
3.5 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    16
    27
    25
    14
    2
Date Rating
Palm Bay, Florida
Top Contributor
68 reviews 68 reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 29 April 2012

We were placed at this hotel by a priceline bid. We were a bit leery after reading some of the reviews, but were pleasantly surprised. The hotel is somewhat isolated. There is no place to go and eat within walking distance in the immediate area. Downtown Austin is around 20-25 minutes if there is no traffic on the Texas 1... More

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See 12 more reviews by JackofPBFL for Austin
Bangkok, Thailand
Senior Contributor
42 reviews 42 reviews
Reviews in 24 cities Reviews in 24 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 23 April 2012

Even though you can tell this is an older property, it is clean and well maintained. It has been remodeled and so is comfortable. The Internet was free and tolerably fast. The location is reasonable at the corner of 183 and Loop 1/Mopac, making getting into the city not bad (20 Mins.) The property has an exercise room and an... More

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Nanuet, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012

The hotel was good about what u would expect for the price. It was a difficult location my gps sent me a different way each time we drove back to the hotel. It was close to downtown and a sate parke on Lale Austin which was nice, More

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Brooklyn, New York
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2012

this hotel has great value and is in a good location. There is a super pool and hot tub, internet access, nice meeting rooms and an accommodating staff. Rooms are clean and everything is well kept. More

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See 3 more reviews by sarinaroffe for Austin
North Texas
Senior Contributor
49 reviews 49 reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 21 April 2012

Recently stayed at the property with a 50 person group. The staff and group director were all very attentive to the needs of the group and were willing to change arrangements on short notice. There are a number of good dining options in the arboretum area. This hotel is situated close to the arboretum but far enough to avoid the... More

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See 2 more reviews by Texastraveler091 for Austin
Tumwater, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

As an IHG Employee, I was not happy with this location during my vacation. When I first arrived, I was not welcomed and waitied for awhile for someone to check us in. A man had asked us "what do you need", not sure if he was new or just rude but wasnt quite happy with his "greeting". When then went... More

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Senior Contributor
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7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 April 2012

Room was very nice, clean, and a good size. A/C was cold, shower was good, beds were comfortable with 4 pillows each. The only drawback is we expected the complimentary breakfast like other Holiday Inns. They have a restaurant, which we did not take advantage. Overall, would stay again. More

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PA
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 April 2012

I only spent 7 hours here, but it was well maintained, very comfortable beds and convenient to the interstate. Since I arrived very late, it was nice that they had all my paperwork sitting out and I got my keys in just a couple of minutes. It doesn't have a free breakfast, but the restaurant was good and fast. More

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Manhattan Beach, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 10 April 2012

The rooms were clean, quiet and the staff was friendly. My only complaint is the pathetic internet speed and lack luster room service. Room service consisted of come here and get it yourself. If you need to do business on the internet you may be dissapointed. The modem speed was equal to SLOW dial up service. See my photo. More

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IHGCare, Guest Relations Manager at Holiday Inn Austin NW Plaza/Arboretum, responded to this review
17 May 2012

Dear Mid-40-married, I was disappointed to read that you had a poor service experience when you ordered room service, I apologize for this, we will review for possible modifications so to better accommodate our guest in the future. We are in the process of reviewing our wi-fi service in order to cope with the volume of users, such as when... More

Houston
1 review
5 of 5 stars Reviewed 9 April 2012

Kristen Nohr went over and beyond to help accomodate 18 peers of mine. They installed wifi and hosted a gathering for my group. I receive hand written cards and water in my fridge. I love their fruit water and popcorn station when you first walk in and the breakfast. The restaurant inside is a nice place to grab a drink... More

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Additional Information about Holiday Inn Austin NW Plaza/Arboretum

  • Holiday Inn Arboretum
  • Holiday Inn Austin
  • Austin Holiday Inn
Address: 8901 Business Park Drive, Austin, TX 78759
Price range (per night):* RM330 - 484

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Holiday Inn Austin NW Plaza/Arboretum
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