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Holiday Inn Express & Suites Austin - Sunset Valley

2.5 of 5
4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
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Holiday Inn Express & Suites Austin - Sunset Valley
Ranked #98 of 186 hotels in Austin
3.5 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    10
    10
    12
    5
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Date Rating
Pittsburgh, PA
1 review
5 of 5 stars Reviewed 23 May 2012 NEW

We just returned from our daughter's wedding in Austin. All out-of-town guests stayed here, and there was not one complaint. We were thrilled with our accommodations. Check-in and check-out was painless. The staff were friendly and informative. The rooms were very nice, very spacious and very clean. The pool and deck were well maintained. We were surprised at the variety... More

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Chicago, Illinois
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 April 2012

Average hotel. Nothing bad, but nothing great. The typical decent hotel you would find on the side of an expressway. Definately can't find anything within walking distance but if you have a car, Austin's South Congress neighborhood is fairly close, maybe 10 mintues, another 10 mintues up and you're downtown. They have a gym but it's lacking at best. I... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review
16 May 2012

BJC12345, Thank you for taking time out of your busy day to leave us a candid review. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Ben J IHG Care More

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Alberta, Canada
Senior Contributor
32 reviews 32 reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 25 March 2012

My husband and I stayed one night in this hotel while in Texas for the music festival. The hotel was definitely out of the way, but this festival must fill up all the accommodations in the area! As some others noted, although it was the hotel was just off the highway, we took a couple wrong turns to finally get... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review
27 April 2012

Cool-son, Thank you for providing feedback on your recent stay. I am pleased to see you received accommodations that suited your needs. We appreciate the comments we receive, and hope to have the honor of serving you again should your travels bring you back to Austin. Ben J IHG Care More

Hoboken, New Jersey
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 19 March 2012

I did not realize when I booked my work trip that the SxSW music festival was taking place at the same time and EVERYTHING downtown was booked. I saw that this hotel was still relatively close to the downtown area as well as the Barton Creek Mall (where I had to be for work). My biggest challenge with the location... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin - Sunset Valley, responded to this review
19 April 2012

Laurenkarl, Thank you for your recent stay, and providing feedback. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve. We are glad you enjoyed your time here and look forward to hosting you on your next trip!... More

2 reviews
4 of 5 stars Reviewed 12 March 2012

I was in town for South by Southwest and had booked (last minute) at the Extended Stay America around the corner. That place was a nightmare! Luckily I was able to find a room here and they even checked me in at 10:30am. Rick star service. Also pretty good complimentary breakfast. Only complaint: you can hear the traffic from the... More

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Riverview, Florida
Senior Contributor
38 reviews 38 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 March 2012

I stayed at this hotel for my first week at my new employer in Austin and this is a great hotel for the business traveler. I enjoyed the refrigerator and microwave in the room. More

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See 3 more reviews by Eric S for Austin
DFW
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 12 February 2012

Chose this hotel as it was close to the event we were attending this past weekend. It was a bit hard to get to as it's on a one way access road. But we found it ok. The hotel is very clean & the service at the desk was outstanding. The rooms were clean & the beds comfy. However, the... More

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See 2 more reviews by SRVFAN4EVR for Austin
Dallas, Texas
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I stayed here for a work trip and was pleasantly surprised with how nice the room was. I had a nice bedroom area, a little desk area and the overall size of the room was nice as well. However, the use of the wireless from the room was pretty bad. The speed was extremely slow and it would cut in... More

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Denver
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 19 December 2011

If are traveling on business and expect to get any work done, this is not the hotel for you. The internet connection is unusable. I've stayed here for years, but till be looking elsewhere. Reached out to the manager who said they'd recently changed their networking equipment, they suggested I work from the lobby of the hotel as it might... More

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Corpus Christi, Texas
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 December 2011

Very well kept facility, with overall cleanliness well above average. Mid-December visit. Very pleasant and efficient people up front. Location is excellent - close to very fine regional malls, 20 minutes to the airport, and with the new flyovers from 290, very easy access to/from 1-35 north or south. Free breakfast was on par with breakfasts at similar locations -... More

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Additional Information about Holiday Inn Express & Suites Austin - Sunset Valley

  • Holiday Inn Express Austin
  • Holiday Inn Austin
  • Austin Holiday Inn
Address: 4892 US Highway 290 W, Sunset Valley, Austin, TX 78735
Price range (per night):* RM449 - 543

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Holiday Inn Express & Suites Austin - Sunset Valley
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