I recently returned from a quick overnight trip to Washington, DC for a retirement party. I can't say enough about the service at this hotel. I travel frequently and it's not often that the service is this exceptional. Mike, the manager, was helpful from my very first phone call (looking for directions) to parking to helping with my accommodations. Pam...
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I just returned from a 2 week stay at the Carlyle St Residence Inn. Here are a few observatiuons:
Negatives:
1. Dining Area
I'm not talking about the rooms, I'm referrung to the communal dining area on the first floor. There are insufficient tables to handle the peak dining needs of the hotel. Consequently, there are people who are forced...
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kitchen, free breakfast, buffet dinner, quiet, right near Eisenhower metro stop, clean, great staff ---- I do not get this at my house
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Hi grandpaBoston!
Thank you very much for your 5 star review of the Residence Inn Alexandria Old Town South at Carlyle! I am very glad to hear you enjoyed our complimentary breakfast and dinner, location, room quality and our "great staff". We take great pride in our hotel, so I'm glad we exceeded your expectations.
Since I'm from Boston, your...
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We stayed two nights here. Everything was top flight. The bed was a good sleep. Lots of room. The one thing that was a problem for me was we asked for a handicap room and that is what we got, but it was not as equipped as it should be. There was only one grab bar at the side of...
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Hi Rosestar,
Thank you so much for your kind words about our spacious suites and complimentary meals. These are two things we feel make us an exceptional hotel option. I also appreciate your feedback regarding our handicap suite. It is extremely important that we meet the needs of guests who request this room type and receiving constructive comments like yours...
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I coach a high school lacrosse team and we brought our team up to the Residence Inn. We could not have been happier with the hotel and its staff. They were polite, professional, helpful, and all around great. The hotel is located with in walking distance of some great restaurants and shops. Traveling with a large party can be stressful...
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Hi Matt S,
Thank you very much for the 5 Star review! I'm very pleased you and your team had a great stay. Your comments about our staff and hotel are very much appreciated!
Thank you for choosing the Residence Inn Alexandria Old Town South at Carlyle, and we look forward to seeing you again!
Jim
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This was my first time in this hotel. I usually frequent the Residence in on Duke Street. Never again. This hotel has the Duke St. location beat hands down. The staff is much nicer and more accomodating. The rooms are of a much better quality than the Duke Street location - which are typical cheap Northern Virginia construction like most...
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Hello H.B.
Thank you for choosing our hotel for your recent trip to the DC area. I am very pleased to hear you found our staff very nice and accommodating. I'm also pleased you were able to enjoy our location, proximity to the Metro and surrounding restaurants. This is a great new part of town and I'm glad you enjoyed...
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A truly fabulous stay ... my daughter and I spent two nights here during a get-away weekend and everything was perfect. Accommodations, location, service, breakfast (unbelievable) ... EVERYTHING! I hope to return with all three of my daughters at Christmas-time!
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Hi Historynut,
Thank you for your review! I am very happy to hear you and your daughter had a fabulous visit! Thank you for the positive comments about the rooms, location, service and our breakfast. Be assured your comments will be shared with our entire team.
Thank you again, and we'll see you at Christmas!
Jim
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Super close to the Metro, very nice upscale neighborhood, Whole Foods is close, lot of bar, restuarants and old towne. Shuttle is very handy, great rooms and a solid breakfast. Cannot say enought good things.
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Hello lostcolorado!
On behalf of everyone at the Residence Inn Alexandria Old Town South at Carlyle, thank you for your 5 star review! I am very happy our proximity to the Metro, location, shuttle, room quality and breakfast were to your liking. We hope to see you again soon when your travels bring you to Alexandria!
Jim
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Comfortable, clean, modern, spacious living room, bedroom, & kitchenette. One of the *best* RI breakfasts. (It's a mystery how RI serves near identical- ingredient breakfasts across the brand, yet some breakfasts taste markedly better (at some hotels) than others. (Perhaps it's each chef's/cook's special touch.)
Healthy breakfast options, but evening meals are not up to breakfast standards. (The only negative...
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Hi Wtravi1,
Thank you very much for the 5 star review! It was great to read such positive comments about the size and quality of our rooms, and especially your kind words about our complimentary breakfast! I will be certain to share your comments with our entire breakfast team. I also appreciate your feedback about our evening social. This feedback...
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This is a family friendly hotel minus the swimming pool. They have a nice shuttle to bring you to the metro which will take you basically anyway in the area. Staff is very friendly and quick to assist if you need something.
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Hi Carley D,
Thank you so much for such a nice review. It's great to hear your positive comments about the complimentary shuttle, and especially the staff service!
Thank you for choosing the Residence Inn Alexandria Old Town South at Carlyle! We look forward to seeing you soon!
Jim
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