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All 50 Alexandria hotels

Crowne Plaza Hotel Old Town Alexandria

3.5 of 5
901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
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Crowne Plaza Hotel Old Town Alexandria
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58%
Ranked #29 of 50 hotels in Alexandria
Most recent review
4 of 5 stars Reviewed 16 June 2013
ShellChelle901 Philadelphia, PA
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266 reviews from our community

Traveller rating
    58
    88
    71
    31
    18
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Families
46
 
Couples
57
 
Solo
21
 
Business
92
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Philadelphia, PA
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

I just returned from a business trip at the Crowne Plaza Old Town. Not only did I stay here, but our two-day workshop was held in the Washington Room of the hotel. The location cannot be beat. This hotel is half a block from the Potomac River and Tide Lock Park with a view of the Capitol. There is a... More

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See 2 more reviews by ShellChelle901 for Alexandria
Sacramento, California
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 10 June 2013

The road warrior is back on the road again. Stayed last week at the Crowne Plaza Old Town Alexandria and was very pleased with this property. First of all, FREE shuttle service to and from the Ronald Regan Airport. SCORE! Got to the hotel and was very pleased with the lobby and the appearance of the public areas. Evening check... More

Was this review helpful? Yes 1
See 4 more reviews by HotelDude for Alexandria
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review
11 June 2013

Dear HotelDude, Thank you so very much for your pleasant comments and feedback. We are always happy to hear about great stays with us. In sharing your experiences with us it helps us to ensure great stays for our other guests, so we are very appreciative of you taking the time to do so. We look forward to your return... More

Chester, Virginia
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 31 May 2013

Sent here from the Holiday Inn which was full we got a better deal! Excellent, helpful staff. The room was clean and the bed was comfortable. My only complaint was the $15.00 charge for parking. But not unusual for the area.

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See 2 more reviews by Dizymaus for Alexandria
Hotel S, General Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review
5 June 2013

Thank you for your comments and we are extremely pleased that you enjoyed your stay!!! More

Miami, Florida
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 31 May 2013

The Crowne Plaza is a very nice hotel that is well maintained and super clean. The beds were also very comfortable. Our rooms overlooked the Potomac and DC. The hotel provides a shuttle to the airport/metro, which is convenient but it can be full at times. My only issue would be with the front desk personnel. When we checked in,... More

Was this review helpful? Yes 1
Cambridgeshire
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 31 May 2013

Stayed one night prior to flight back to UK, had a room on the 12th floor unfortunately with no view to speak off but that's irrelevant, full height windows just looked out onto the town of Alexandria. Extremely comfy bed, good TV selection, and all this at a great rate using Priority Club Rewards, Wifi in the room runs $10... More

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Boston, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013

The hotel was very nice and clean. We really enjoyed the free bike rentals they offered and the many bike paths around town and into DC. I really just want to credit one of the hotel managers, Dave Collier, for going above and beyond and truely caring about his guests' experience: My friend and I were rushing back to the... More

Was this review helpful? Yes 3
rshkj
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 May 2013

The hotel rooms are very nice and they are clean. The problem is the front desk people, they act like they don't care if you are there or not. I wanted to add my priority club number at check in, the lady at the counter told me she couldn't add it because the reservation was made in someone else's name.... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review
5 June 2013

Dear rshkj, Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of... More

Fort Myers, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 9 May 2013

The hotel was clean and staff was courteous. The location is not the best as it relates to public transit. They have one van that leaves every half hour. We were there for a conference and everyone was leaving at the same time. One van is not enough. Its quite a hike to the Metro, if you miss the shuttle.... More

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See 3 more reviews by 1953ladybug for Alexandria
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review
30 May 2013

Dear 1953ladybug, Thank you for providing us with a very considerate review and thank you for staying with us. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for the overall dissatisfaction you had experienced. We... More

Brooklyn, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 7 May 2013

The hotel needs a refresh, but is very passable and a good bargain in the area (which helps the place get a "very good" rating from me). The staff was helpful when we needed something. The Railstop Gastropub (the hotel's restaurant) was a pleasant surprise, in fact my son claims he had "the best dessert there ever"-the Baked Chocolate Puddin'.... More

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Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review
17 May 2013

Thank you for your pleasant comments and feedback. We are so happy to know you family and especially your son enjoy the delicious food in our restaurant. We are also very pleased know that our location was a great fit to your plans for here and the surrounding area. We love to hear the bicycles are enjoyed so much. So... More

North Carolina
Top Contributor
162 reviews 162 reviews
162 hotel reviews
Reviews in 90 cities Reviews in 90 cities
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed 7 May 2013

The hotel is fine - a bit older. It looks like it once hosted some grand events but today is a third string property. The airport shuttle was confusing. It ran late, the van was too full so folks were left waiting for the next shuttle, the driver spoke little English. I got to the hotel - but it was... More

Was this review helpful? Yes 1
Hotel S, Manager at Crowne Plaza Hotel Old Town Alexandria, responded to this review
8 May 2013

We are appreciative of all comments and feedback our guest leave for us. We are happy share all comments with our staff which is helpful and constructive in fueling our mission to make our guest have a more enjoyable to stay with us. We are sorry we did not meet your expectations with the complimentary shuttle service provided. We look... More

 
 
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Additional Information about Crowne Plaza Hotel Old Town Alexandria

Also Known As:
Crowne Plaza Alexandria
Alexandria Crowne Plaza
Address: 901 North Fairfax Street, Alexandria, VA 22314 (Formerly Radisson Old Town Alexandria)
Phone Number:
Region: United States > Virginia > Alexandria
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#28 Family Hotels in Alexandria
Price range (per night): RM329 - 601
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to our New Old Town Alexandria Hotel You'll enjoy a convenient location and top-quality amenities when you stay at the newly renovated Crowne Plaza of Old Town Alexandria. Our hotel is only two miles from Ronald Reagan Washington National Airport (DCA). Located near Washington DC, our Alexandria, VA hotel is in close proximity to many attractions. We're only eight blocks from the shops and historic homes on Old Alexandria's revitalized waterfront. Walking tours of the city of Old Town and Potomac River Cruises of the nation's capital's monuments begin just a few miles from our Alexandria hotel. Our hotel near Washington, DC is also ideal for business travelers because we're a short drive from many corporate offices, like Robbins Gioia, International Association of Chiefs of Police, the Pentagon and the many museums, bureaus and government offices of Washington, DC. We also offer the convenience of eight meeting rooms, a 24-hour business center and high-speed, wireless Internet access. While lodging in Alexandria, Virginia, hotel guests can enjoy a relaxing setting with our fitness center, Sleep Advantage program with new, comfortable beds and spectacular views of the Potomac and city from many rooms. From our hotel restaurant, Chequers, to our complimentary shuttles to the airport, Metro/Subway and King's Street, a convenient stay awaits you at the Old Town Alexandria Crowne Plaza. ... more   less 
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