We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 50 Arlington hotels »

DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5
300 Army Navy Drive, Arlington, VA 22202-2891
Hotel amenities
DoubleTree by Hilton - Washington DC - Crystal City
Ranked #34 of 50 hotels in Arlington
3.5 of 5 stars 345 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

345 reviews from our community

What travellers say about this hotel
  • North tower(15)
  • Great view(10)
  • Friendly and helpful(9)
  • Very nice(9)
  • Front desk staff(6)
  • DC area(6)
  • Complimentary shuttle(5)
  • Top floor(5)
  • Free shuttle(5)
  • Next morning(4)
Traveller rating
    84
    115
    78
    41
    27
Only show reviews for Family (67) | Couples (56) | Business (138)
Date Rating
Glenwood Springs, Colorado
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

The DoubleTree in Crystal City was a wonderful experience. The suite (so my daughter wouldn't have to hear my snoring : ) was ultra-well appointed with really nice art, looked like it had just been remodeled, was spotless when we arrived and refreshed just as spotless each time, we had fresh chocolate chip cookies to greet us, and you could... More

Was this review helpful? Yes
Orlando, Florida, United States
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

My Daughter and I stayed at your hotel for 5 days May 12 to May 16 We were there for the National Police Memorial Services Honoring the Fallen law Officers, of which my son is one. Your hotel was a blessing to us, such a comfortable haven after days and sometimes evening of stressful activities. We felt at home when... More

Was this review helpful? Yes
forest va
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW

Stayed here for one night while moving our daughter to DC for the summer. Upon checking in we were given our room keys & upon entering the room quickly realized that we were in someone else's room. Luckily they were not there but there luggage, belongings, etc. were. Went back down to the desk & they were completely dumbfounded on... More

Was this review helpful? Yes
DoubletreeCrystal, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
22 May 2012

Thank you for the review. I am glad you were able to have a positive experience despite the check in challenge. Being checked into an occupied room is unacceptable and something we take very seriously. While this mistake does happen in all hotels, thankfully it is extremely rare. My apologies to you and your family that this happened. It is... More

Toronto
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 19 May 2012

I'll preface my review by saying that I am a Hilton Silver Honors Member (receiving free Internet), stayed only one evening, and did not use any of the hotel's facilities. I was in on a Friday night and found Sheila, who checked me in, extremely pleasant to deal with and engaging. She certainly set a great tone for the rest... More

Was this review helpful? Yes
DoubletreeCrystal, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
22 May 2012

Thank you for the review. I am glad you mentioned that you are a Silver member and took advantage of the complimentary Internet. That gives me a great opportunity to point out that this is not offered at many hotels. The Hilton HHonors program offers complimentary Internet to Gold & Diamond members. As a way to show our appreciation for... More

Miami, FL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 May 2012

We were in a renovated part of the hotel, and found the room very nice and comfortable. Our room was cleaned and serviced by the delightful Ofilia, who was one of the best parts of our stay. Very considerate and nice, and anticipated our needs (like extra coffee) in advance. We did find that the charges were excessive for things... More

Was this review helpful? Yes
DoubletreeCrystal, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
22 May 2012

Thank you for your review. It is so nice to read you enjoyed your renovated room. The feedback on the renovations has been so positive and I am glad you got to experience a renovated room. It is rare that people take the time to mention the housekeeper, so thank you for doing that. We will most definitely share this... More

Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 12 May 2012

I have stayed here in the past, last trip I was told renovations would be complete by this May, but it was loud with lots of construction still happening. First room they gave me was occupied. Then I had to wait many hours and still got a pretty poor room compared to my prior stays. We needed a fridge for... More

Was this review helpful? Yes
DoubletreeCrystal, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
14 May 2012

Thank you for the review. I am very sorry for the challenges you had during your stay. The renovation project was to be over by May. There was a delay in reopening the Lobby Bar as some of the flooring had come in damaged. I am happy to let everyone know that the Lobby Bar is reopened and the current... More

Bristol, PA
Top Contributor
50 reviews 50 reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 11 May 2012

Last year I could have sworn we were in a gorgeous room in the North Tower with my colleagues. When I asked the desk clerk, Terrance, he agreed- buy a clue Terrance-NOT. He had right to correct me. We took two rooms on the 7th floor North Tower. What a disappointment. Rugs old and dirty. Musty odor. The only nice... More

Was this review helpful? Yes
DoubletreeCrystal, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
14 May 2012

Thank you for your review. I am very sorry that you were unhappy with your room this year. Without knowing your name, I can not comment on what room you stayed in last year as to compared to this year. Terrance may have been agreeing/confirming that you stayed in the North Tower last year. Terrance would not have intentionally deceived... More

Oxford, Kansas
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 9 May 2012

We were a family of eight traveling and had four rooms here. We checked in well after the check-in time and only one of the four rooms was ready. So, all bags went to one room so we could begin our excursions. There are cabs at this hotel but you pretty much have to walk down and get them yourself.... More

Was this review helpful? Yes
DoubletreeCrystal, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
11 May 2012

Thank you for the review. While I am happy you had some positive experiences in the hotel, i am sorry that you were not totally satisfied. My apologies that the rooms were not ready upon check in. We make every effort to have the rooms ready by our 3pm check in time. There are sometimes that due to a late... More

1 review
2 of 5 stars Reviewed 4 May 2012

They lost my reservation and the front desk manager gave me an attitude like it was my fault. Rooms in desperate need of renovations. Absolutely close to nothing. More

Was this review helpful? Yes
DoubletreeCrystal, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
7 May 2012

Thank you for the review. My apologies that you had a poor experience. I am unsure how we would have lost the reservation. Reservations can be made many different ways, but are all captured on the computer system and can be tracked. Please contact me directly so we can try and resolve this. A reservation that is not checked in... More

Travellers are raving about these Arlington hotels

Hilton Garden Inn Arlington/Shirlington
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1489174?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Residence Inn Arlington Courthouse
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1500004?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Residence Inn Arlington Capital View
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1875821?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Holiday Inn Rosslyn @ Key Bridge
4 of 5 stars
Show Prices ABS:HotelCheckRates-d223231?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hyatt Arlington
4 of 5 stars
Show Prices ABS:HotelCheckRates-d83950?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Dubai, UAE
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 May 2012

I booked at this hotel through priceline "name your price" - it wouldn't have been my choice otherwise. On the plus side, the bed was very comfortable and the room was quiet. On the minus side, the room had no mini-bar, fixtures were really in need of an update. The hotel was overbooked, and I had to wait a while... More

Was this review helpful? Yes
DoubletreeCrystal, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
4 May 2012

Thank you for the review. I am sorry you did not have a positive experience. However, it is nice to read you had a comfortable nights sleep. We do have many room types and some do have wet bars. I invite anyone to go to the hotel website to look at our many room types and read what each offers.... More

Travellers who viewed DoubleTree by Hilton - Washington DC - Crystal City also viewed

Hampton Inn & Suites Reagan National Airport
Show Prices ABS:HotelCheckRates-d249960?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Embassy Suites Hotel Crystal City-National Airport
Show Prices ABS:HotelCheckRates-d83943?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Marriott Crystal Gateway
4 of 5 stars 325 Reviews
Arlington, VA
Show Prices ABS:HotelCheckRates-d225136?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 50 hotels in Arlington, ranked by popularity »

Been to DoubleTree by Hilton - Washington DC - Crystal City? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

  • Doubletree Hotel Arlington
  • Doubletree Crystal City National Airport
  • Doubletree Hotel Crystal City
Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Price range (per night):* RM308 - 848

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton - Washington DC - Crystal City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
DoubleTree by Hilton - Washington DC - Crystal City
Show the lowest price for this hotel (from our partners)
Show Prices