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DoubleTree by Hilton - Washington DC - Crystal City Hotel Reviews, Arlington

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All 48 Arlington hotels

DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5
300 Army Navy Drive, Arlington, VA 22202-2891
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DoubleTree by Hilton - Washington DC - Crystal City
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65%
Ranked #26 of 48 hotels in Arlington
3.5 of 5 stars 642 Reviews
Most recent review
“Great Weekend Getaway”
4 of 5 stars Reviewed 17 June 2013
FF1038 Tatamy, Pennsylvania
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642 reviews from our community

Traveller rating
    175
    226
    140
    64
    37
See reviews for
Families
151
 
Couples
98
 
Solo
71
 
Business
237
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tatamy, Pennsylvania
1 review
“Great Weekend Getaway”
4 of 5 stars Reviewed 17 June 2013 NEW

Booked the hotel through Priceline for a father-son DC weekend to celebrate his graduation this past weekend. Great location - 10 minute walk to Metro (or you can use the shuttle, though we just opted to walk). The room was nice and clean, beds were comfortable. Juan our breakfast waiter was outstanding - he really went out of his way... More

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
18 June 2013

Thank you for posting a review. Congratulations to you and your son on his graduation! it is nice to have the option of walking or taking the complimentary shuttle to the Metro/Mall. I am happy to read that you enjoyed your accommodations and found the bed to be comfortable. We share all reviews with the entire staff so Juan will... More

Charlottesville, Virginia
Top Contributor
146 reviews 146 reviews
136 hotel reviews
Reviews in 77 cities Reviews in 77 cities
160 helpful votes 160 helpful votes
“Another Great Stay at this Hotel”
5 of 5 stars Reviewed 17 June 2013 NEW

Arrived here with my two kids on Friday, and was given a great room in the South Tower with a balcony.. The balcony was huge you could fit 40 people out there with no problem, had a great view of the downtown area and the kids loved the airplanes that flew in front of the hotel... Room was very comfortable... More

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See 3 more reviews by caneshockey31 for Arlington
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
18 June 2013

Thank you for sharing your review about your experience. I am so glad we could upgrade you to a balcony suite and that you found it to be a comfortable size. Yes, my favorite view off the balcony is also the planes taking off/landing at Reagan. Thankfully, while it is close enough to enjoy, the flight patterns over the DC... More

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Gorgeous!!”
5 of 5 stars Reviewed 15 June 2013 NEW

Hotel has been recently remodeled. Everything is here from a bar with food, restaurant in the lobby and a cafe with starbucks. Upstairs is a great lounge that spins for a beautiful view of DC. Staff was phenomenal & I got a free micro/refrig. Bed was beyond comfortable. 6 min walk to the mall or you can take the freet... More

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See 2 more reviews by lyn0927 for Arlington
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
18 June 2013

Thank you for your review. We are so glad you came back to see the post renovation look and even happier to read that you liked what you saw. The lobby is multi functional as there is plenty of seating, televisions, private areas, and the Lobby Lounge. Our guests do enjoy also having the option of grabbing something quick from... More

Newcastle Upon Tyne, United Kingdom
1 review
“Holiday Visit”
5 of 5 stars Reviewed 15 June 2013 NEW

Picked this hotel to take my mother to DC, due to its location. Easy to get to only 10 minute walk to nearest metro station. Hotel was welcoming, friendly and nothing too much trouble. Would stay again. Only down side was sometimes the amount of school groups here, with the kids running around and making loads of noise.

Review collected in partnership with DoubleTree by Hilton

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
18 June 2013

Thank you for taking the time to share your experience. It is so nice to read that you had such an enjoyable stay. I am glad the location fit your needs. Many of our guests really like having the option of walking to the Metro (3 blocks; 7-10 minutes) or taking the complimentary shuttle. I appreciate you mentioning the staff... More

Wayne, New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Really nice hotel Great price”
5 of 5 stars Reviewed 12 June 2013

Went to drop my son off for his summer internship and stayed at this hotel. $89.00 Jr. King suite. great room. Ask for an upgrade. You may be surprised and get it free. Get the parking package and save $11 on parking. Really great king bed. Very clean. I would highly reccommend this hotel.

Was this review helpful? Yes 2
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
13 June 2013

Thank you for sharing your stay experience. I am glad to read that you had an enjoyable stay. The weekend rates are great deals and it is nice that you were able to take advantage of it. We do try to honor upgrade requests, but of course that is based on availability. You really did your homework, which is a... More

Greenville, South Carolina
Top Contributor
52 reviews 52 reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Double Tree”
5 of 5 stars Reviewed 12 June 2013

Great Hotel. Very helpful with luggage, cabs, cars, whatever you needed. Has a Starbucks in the lobby with some foods. Great rotating roof top bar for a fantastic view of the city. Only drawback is you pay to park $26 per day. Perhaps thats what all DC hotels do???? Great comfortable rooms, good AC, great water pressure. Highly recommend. Good... More

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See 5 more reviews by Maggie0722 for Arlington
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
13 June 2013

Thank you for your review. It is nice to read that you had such a positive experience. I am glad that your interactions with the staff members exceeded your expectations. The Skydome is a fun place to go and the stunning views while on the revolving floor make it a unique experience in the area. You are correct that all... More

1 review
“Disappointing customer service”
1 of 5 stars Reviewed 12 June 2013 via mobile

After my 6 night stay, I will not be going back. When I called a few days after stay and saw that I was charged for 7 days of Internet that I did not use, I could not be reimbursed for the amount because they did not see it on their records. I offered to send them my bank account... More

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
13 June 2013

Thank you for sharing your experience. I am sorry that you had a poor experience with the billing of the Internet. When you log onto the Internet from a guest room there is the option of billing it to your room or billing it directly to your credit card. We can see and adjust charges placed to your room. However,... More

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“Great access to the nation's capital”
5 of 5 stars Reviewed 11 June 2013

Loved this hotel. It is in an excellent location away from the hustle and bustle of D.C. and across from the Pentagon. Services are excellent, beds comfortable and staff friendly and helpful. There is a nice Starbucks food and coffee station in the lobby. An added plus is the free shuttle to and from the hotel to the Metro stop... More

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
12 June 2013

Thank you for your review. It is so nice to read that you enjoyed your stay experience so much. I appreciate you mentioning the friendly staff as we do try to offer all of our guests an excellent stay. The Cafe Go is a guest favorite as many of our guests on the run can grab a quick Starbucks coffee... More

Leesburg, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Beware Bedbug!!”
1 of 5 stars Reviewed 11 June 2013

My wife and I wanted to spend the night at the hotel after a concert. While we were asleep I was awakened by a bedbug crawling on my arm. We called the front desk and they called their security guard who took pictures of the bug. They offered to put us in another room, but we were too upset to... More

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
12 June 2013

Thank you for taking the time to write about your experience. First, I would like to make it clear that the bug that was unfortunately in your room was not a bed bug. I realize given the media scrutiny on this type of bug that the first impression of seeing a bug is to assume that it is a bed... More

Raleigh, North Carolina
Top Contributor
56 reviews 56 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
10 helpful votes 10 helpful votes
“Not my favorite hotel stay by far!”
3 of 5 stars Reviewed 11 June 2013

First of all, we're in America. I was visiting DC from North Carolina, so one state away. I speak perfect English. It would be nice to have hotel staff that also speaks English. It is America! Okay, off my soapbox. Check-in was fine! We were given a coupon for free internet access or 20% off room service. I was pumped... More

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Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
18 June 2013

Thank you for your review. I am sorry that you had a disappointing stay. The Washington DC area is a melting pot and we are proud to have employees of all different backgrounds. However, we understand that communication is a major key to success so we are careful to ensure that all employees that have regular guest contact do understand... More

 
 
DoubleTree by Hilton - Washington DC - Crystal City
DoubleTree by Hilton - Washington DC - Crystal City
3.5 of 5 stars 642 reviews
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Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotels in Arlington
#19 Business Hotels in Arlington
Price range (per night): RM297 - 820
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 
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DoubleTree by Hilton - Washington DC - Crystal City
300 Army Navy Drive
Arlington, VA 22202-2891
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