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Embassy Suites Dulles-North/Loudoun

3.5 of 5
44610 Waxpool Road, Ashburn, VA 20147
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Embassy Suites Dulles-North/Loudoun
Ranked #4 of 5 hotels in Ashburn
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127 reviews from our community

    Trip type
Traveller rating
    52
    40
    16
    8
    11
Date Rating
Fenton, Illinois
Top Contributor
124 reviews 124 reviews
41 hotel reviews
Reviews in 59 cities Reviews in 59 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I stayed here with a bus group and we found this hotel to be very acceptable. There were a few issues. If you want a no smoking room be sure you get it on your reservation. Because they were completely full we had a smoking one but it did not bother us really at all. There were buses of kids... More

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Philadelphia, Pennsylvania, United States
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

As you walk in, the hotel is very nice and the rooms are big and comfortable. However, the complaints we had was that both rooms we had for our party came with no towels, no soap or shampoo. When we called down saying we need 4 towels per room for each person, they bring up only 1 and said that... More

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Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

I've stayed here several times on business and in general the hotel is decent. The free breakfast and free happy hour are nice. However, this stay was a disaster. Twice at 5:45/5:50am the fire alarm went off. There was no evacuation coordination, no fire, and no one explained or apologized for all of us being terrifyingly awakened by extremely loud... More

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Richmond, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

Carlos at the bar is awesome and Margaret at the front desk is very friendly overall this is a very nice hotel I would go back and recommend to others the breakfast is awesome and the managers reception is awesome as well more bang definitely for you buck

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Review collected in partnership with Embassy Suites Hotels

jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review
15 May 2013

We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team More

Bel Air, MD, United States
1 review
2 of 5 stars Reviewed 8 May 2013

Room smelled so bad I was asked by co-worker if smoke was being pumped into the room. The sofa was dirty and stained. I found 'beer pong balls' under the furniture. I felt as if the staff had completely given up on this room. Never had an issue like this at an Embassy Suites before.

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Review collected in partnership with Embassy Suites Hotels

jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review
15 May 2013

Thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations and I am actively working with our housekeeping team to ensure cleanliness and comfort are our first priority. I understand the condition of your guest suite was of concern. I am always looking for reviews to provide insight into our guest... More

Exeter NH
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 1 May 2013

This is a very nice, clean, comfortable hotel with a decent exercise room and well maintained pool/spa BUT, while they apparently cater to business travelers during the week, they have EVENTS NEARLY EVERY WEEKEND (this told to me at the front desk). Thursday night there was a large group of 8th graders (not very well supervised, I'm afraid) who literally... More

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jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review
6 May 2013

First I want to thank you for your review of your past stay with us. We always appreciate hearing from our guests - including areas for improvement. I understand that the noise was an issue during your stay; while we do have additional security and overnight managers available during high traffic periods, we certainly do encourage, for guests comfort and... More

A TripAdvisor Member
5 of 5 stars Reviewed 30 April 2013

i will repeat again. great staff, food, service. very clean and cozy. highly recommended! fast checkout and efficient service. the breakfast is why we always come back. and the managers special as well.

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Review collected in partnership with Embassy Suites Hotels

jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review
6 May 2013

Thank you for your kind words and look forward to seeing you again in the near future More

Boston, United States
1 review
4 of 5 stars Reviewed 29 April 2013

Hotel was clean and rooms were quiet. Check in was an issue as there were no rooms available for earely arrival. When I was able to check in, I was assigned the wrong room and key card did not work. Back downstairs with luggage in tow to get the correct room number. other than those issues, the hotel was very... More

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Review collected in partnership with Embassy Suites Hotels

jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review
6 May 2013

I do apologize while we do try to accommodate early check-ins whenever we can there are times depending on check-outs and occupancy the night before this it is not always possible. Possible solutions other guests have found helpful is actually renting the room the night before which will guarantee room availability or having their booking agent put a note in... More

Mt Airy, United States
1 review
5 of 5 stars Reviewed 23 April 2013

Weekend rates are very reasonable. Hotel offers free parking and complimentary shuttle service within 5 mile radius which includes Dulles airport, Smithsonian Air & Space Museum annex and numerous restaurants. Access to Downtown DC via hotel shuttle and airport shuttle. Complimentary happy hour and breakfast are excellent. Indoor Pool and hot tub for relaxation. Wireless internet is not always free... More

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Review collected in partnership with Embassy Suites Hotels

jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review
6 May 2013

Thank you for taking the time from your busy day to post the great review of your recent stay we here at the Embassy Suites look forward to serving you again in the near future More

Danville, United States
1 review
3 of 5 stars Reviewed 17 April 2013

The non-smoking room had clearly been smoked in and then cleaned. It was very tidy, but every time I came back into it - it was very clear. It was late and so I put up with it. The hotel itself is remote, if you are going anywhere other than the cluster of a few restaurants (Five Guys, The V... More

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

jruedinger, General Manager at Embassy Suites Dulles-North/Loudoun, responded to this review
24 April 2013

Thank you for your review of the opportunity with your guest room. I shared your feedback with the housekeeping team using it as a training tool. I appreciate your time in reviewing our hotel and I apologize for the inconveniences you experienced during your stay. Thanks again for your comments and I look forward to seeing you during your next... More

 
 
Embassy Suites Dulles-North/Loudoun
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Additional Information about Embassy Suites Dulles-North/Loudoun

Also Known As:
Embassy Suites Dulles-North/Loudoun Hotel Ashburn
Embassy Suites Dulles-North/Loudoun Hotel
Embassy Suites Dulles North
Embassy Suites Dulles
Dulles Embassy Suites
Address: 44610 Waxpool Road, Ashburn, VA 20147
Phone Number:
Region: United States > Virginia > Loudoun County > Ashburn
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Ashburn
#3 Business Hotels in Ashburn
Price range (per night): RM322 - 681
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Embassy Suites Dulles-North/Loudoun
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