Not too bad for Albania, bearing in mind that they are known for total lack of customer service principles. I was first turned-off by the cheap-looking Armani-esque furniture and decor, which they could have easily gone without. Nevertheless, the hotel offers something you would expect from a top-notch hotel, location&service. I was mostly impressed by the food and waiting staff... More

This hotel was a splurge for me. I figured for my last hotel in Albania I'd try somewhere a bit more expensive. Unfortunately, although it looked posh, it fell down on the details. The bedroom was over-the-top red and gold, the bathroom was over-the-top black and white. The public areas were very nice, and the food in the restaurant was... More

We ran from a filthy, smelly hotel down the street and were quite relieved to find the Grand Hotel Europa. It was above our budget for a night in Albania, but the splurge proved well worthwhile. Out front there were bellhops and security guards to watch the rental car through the night. The hotel interior has the look you might... More

We stayed here for 5 very enjoyable days and this hotel really made our business trip very easy. The room was spacious and very nicely furnished to a very high standard and the cooked breakfasts were excellent. The staff were very friendly and helpful. I would certainly have no hesitation in recommending this hotel to anyone who had business in... More

This hotel looks great. The lobby is modern and spacious and our room was smart, if a little small. But having paid €85 we expected to have a working shower. Yes, water came out but it shot straight at the wall. When I tried to adjust this the whole assembly came off the wall. With no shower screen/curtain the bathroom... More

Stayed here for 3 days. There was a lot of noise from a nearby park and the general area was suffocating and smelly so you could not be comfortable with windows open. The air conditioning was not working very well but this problem was just shrugged off by staff. One of our party was ill and asked for a late... More