I found the hotel very disappointing. Desk lamp and soap holder in shower broken. Laundry service was difficult and clothes came back wrinkled and stuffed in a bag despite fairly expensive rates. Restaurant was mediocre but acceptable. No informationprovided on use of phone and TV. Ocen view room was noisy due to traffic. Service was spotty; sometime good and sometimes... More

I stayed in this hotel by mistake. I searched hotels in Rio and I got this hotel which is in Barra. Unfortunately the hotel was so far from Copacabana & other part of Rio, every time I had to pay R$50 to go another 50 to return to the City. They do not have rooms, they have suits which are... More

Terrible experience! There was a cockroach in my room. Staff was joking about it as if it didn't matter. I'll never go back there. More

I arrived at the hotel: the consierge was apparently not there and it took another employee (porter? Who knows) 20 minutes to find my reservation. He did not speak a word of English. I was exhausted from a 12-hrs trip and could not wait to get a shower: when got to my room, found there was only one, very small... More

My wife and I stayed at the Promenade Casa del Mar. When we checked in, there were no beach front suites available, so our suite was on the side of the building. All the rooms have some view of the beach. The room we were in had a weird smell (kind of smelled like urine) so we asked to be... More

Never stay here. I live in SP but I m from Rio. My parents live close and I m know the place very well. I stayed here for a weekend and I ll NEVER come back. Service is terrible, and I m snob. More

Satyed here on July 16th. At check-in everything was ok. Next worningwoke up with loud bangs. Construction on the floor above on a saturday morning without any notice. When I called to ask, was told nothing could be done. That evening room had not been cleaned, When I called the reception was told... nothing could be done. Service is just... More

The hotel is an aparthotel but the rooms are large and clean and good value for Rio. Good breakfast is included. But the location is not ideal as it is a taxi ride from anywhere. The nearest restaurant recommended by the hotel is by the Windsor hotel 40 minutes walk away. It is opposite the beach but separated by a... More

My husband and I stayed here from 12/04/2009 and 12/08/2009 for our trip to Rio de Janeiro. I must admit that it doesn't look much from the outside but the interior was a pleasant surprise. It is in a fantastic location right in front of the less touristy beach. There's also a 24-hour kiosk across. The breakfast was simple yet... More